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Anamaria
tagDiv Staff

Hello,

You can add the caption on the featured image in the media => https://www.screencast.com/t/8Mb3SL3ifv -> https://www.screencast.com/t/XoQ3dq1hyk will display in the post => https://www.screencast.com/t/VqOpjt5TG1

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

I just did a test, and for me works well.
Please make sure you don’t have any plugins which interfere with our theme.
Also, if the problem persists, please send us a link to your website and some screenshots.

Thank you!

Anamaria
tagDiv Staff

Hello,

This is different if you use an older version. Please make an update and see the results. Also, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Anamaria
tagDiv Staff

Hello,

1. We usually recommend only in extreme cases to use the child theme, usually with Pro Prebuilt Website you can customize it with tagDiv Composer without using the child theme.
2. Yes, you can use the prebuilt website but please notice that if you editing the content that is coming with the prebuilt website and you want to try another prebuilt website those changes that you made on the content from the first prebuilt website will be lost. We recommend to make your own content (if you can copy-paste the content that comes from a prebuilt website and this way will not be lost), or you can use the elements, cloud template from tagDiv Cloud Library.

You can check more about the prebuilt website from our guide: https://forum.tagdiv.com/demos_introduction/ -> https://forum.tagdiv.com/cloud-library-templates/

Thank you!

Anamaria
tagDiv Staff

Hello,

Normally the code needs to be set in Newspaper -> Theme Panel -> Analytics JS in Head section => https://www.screencast.com/t/RU8q3h0dZ and the code will be set in the head of your website, after that, you should be able to see the analytics results on your google analytics account.

Thank you!

Anamaria
tagDiv Staff

Hello,

You need to edit the header with tagDiv Composer, select the header logo, select to display of the viewport for the phone and in the General tab you can delete the text logo => https://www.screencast.com/t/qDl67xkU

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

If you use the mobile theme plugin and this appears on the desktop or on the tablet, in most cases is a cache problem. We recommend using WP Super Cache plugin with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, what do you mean that no new posts appear on the mobile version? When you post an article does it not appear in the “Latest articles” block?

Thank you!

Anamaria
tagDiv Staff

Hello,

Please send a link to your website to inspect the issue and some screenshots.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please send us a link to your website.

Thank you!

Anamaria
tagDiv Staff

Hello,

This problem can be from the cache plugin or could be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
Also, if the problem persists please send us some screenshots when the footer and featured image not showing and a link to your website.

Thank you!

Anamaria
tagDiv Staff

Hello,

The only popup that the theme has is that of login. This problem may be due to another plugin, so please disable it one by one and see if that popup still appears.

Thank you!

Anamaria
tagDiv Staff

Hi,

That block doesn’t have the filters, it automatically displays the posts from the current/selected tag (the posts loop bock has an automatic filter).
All you have to do is add that block.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide more details about what you want, a link to your website and screenshots.

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, our theme doesn’t have the option for the scoreboard.
I think this can be done if you use an extra plugin, but I can’t recommend one because we don’t have any tests with our theme.

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

I just verify your website and you have an older version of the theme and the last version of WordPress.
The compatibility with WP v5.6 was provided only with Newspaper v10.3.9
You need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/)

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hi,

If you are referring to the mega menu, then this can be made only with categories with posts.
But maybe you can do this using a page menu as in our guide from here https://forum.tagdiv.com/page-menu/

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

You can use the Big Grid Flex 7 => https://www.screencast.com/t/BzCGAL29hv6x

Thank you!

Anamaria
tagDiv Staff

Hello,

I think it will be in March.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check if you use the mobile theme plugin, if yes, you need to set the fonts from Theme Panel -> Mobile plugin -> Theme Fonts => https://www.screencast.com/t/kjMkM15AKpOM

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

We have already answered this problem via email. Please continue the discussion via email.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can use this code for mobile version

.td-login-register-link{
display: none;
}

Set the code in Theme Panel -> Custom Code -> Advanced CSS -> Phones => https://www.screencast.com/t/jBWzlKYjHh

if you have the mobile theme plugin you can use this code

#register-link{
display: none;
}

Set the code in Theme Panel -> Mobile Theme -> Custom Code => https://www.screencast.com/t/St204VtFl3NU

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, for posts loop, you can’t apply filters to sort. The posts loop is a special block and doesn’t have filtering options.
You can use Flex Block 1 and adjust them to have the same aspect as the Posts Loop and you can apply the filter => https://www.screencast.com/t/yHvg4cymS

Thank you!

Anamaria
tagDiv Staff

Hello,

The difference between a “single image” and a “header logo” is that a logo you can enable/disable H1, set a text, link, SVG an image for retina also, you can set a tag line text if you don’t use one of these options, you can use the single image.

Thank you!

Anamaria
tagDiv Staff

Hello,

I just checked your website and you have only the SVG logo => https://www.screencast.com/t/e4fb83F0HGZ

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, there is a problem with the URL on the infinite load, you can use it, but the URL will not change. This issue has been resolved and will work in the next update, which will be as soon as possible.

Thank you for your understanding!

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