Hi,

If I understand correctly, you can make the changes if you stretch the row like this => https://www.screencast.com/t/kQYt6ucrlz

If this is not what you mean, please let me know!

Thank you!

Hello,

You can reduce the space above the “Trending Now” field from the CSS tab, select the element called “News ticker” go to the CSS tab, and you can remove/set the margin top and bottom => https://www.screencast.com/t/IkXlvDV96v8v

Hope this helps you!

Thank you!

Hello,

Maybe I didn’t understand correctly, but from the screenshot sent by you, I don’t see the shadow line as it looks before => https://www.screencast.com/t/tC349nN2Z -> https://www.screencast.com/t/1HlBU1JMd8

Thank you!

Hello,

If you want to display the page using the mobile theme plugin and it displays the responsive version of the page, please check if this option on the page is enabled, edit the page, select the Mobile Theme Settings => https://www.screencast.com/t/RAsHQ0JD

Hope this helps you!

Thank you!

Hello,

To remove the social share, you need to go in Theme Panel -> Post Settings -> Sharing => https://www.screencast.com/t/PBVYIpgZ6j -> https://www.screencast.com/t/9srHOnohO and disable the social networks that you don’t want to have in Single Post Share.

Thank you!

Hello,

Unfortunately for the logo, there is no option to make it round, but you can upload the logo in the single image element => https://www.screencast.com/t/GczqCxnvWQZU where you can do some changes to make a round.

Thank you!

Hello,

If I understand correctly, you want to use the hamburger menu, but when it opens it doesn’t take up the whole page, for this you need to use a custom code CSS, to look like this for desktop => https://www.screencast.com/t/eR5DY6EtFY
Set the code in Newspaper -> Theme panel -> Custom code -> Custom css.

#td-mobile-nav, .td-menu-background{
width: 22%;
}
.td-menu-mob-open-menu #td-outer-wrap {
box-shadow: 0 0 46px #000000;
position: unset;
transform: unset;
}
If this is not what you mean, please let me know!

Thank you!

Hi,

“The current content hasn’t been created by tagDiv Composer” – that notice isn’t the result of actual issues in most cases, that just notice that the last time that page/cloud template was not saved using tagDiv Composer. If you can successfully edit the page or could template then there is no problem, despite the message.
Also, if the tagDiv Composer doesn’t work, it may be because you may have the latest version of WordPress and an older version of the Newspaper theme (the latest version is 10.3.9.1).
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/

Let me know about your results.

Thank you!

Hello,

The issue with posts is due to the cache. Please do a test without any caching options enable and check the results.

Thank you!

Hello,

This option “Drop menu items in More” may also affect page loading, so please disable it and see the results.

Thank you!

Hello,

It was a misunderstanding.
Our theme doesn’t have the option to edit the meta description, but this can be achieved using the SEO Yoast plugin, please check this article for more information => https://yoast.com/meta-descriptions/.

Thank you!

Hello,

Please edit header with tagDiv Composer, select the zone on the header menu, and in the General tab is the option Shadow, please set the value to 0 => https://www.screencast.com/t/XgYQNKEOSnCi

Hope this helps you!

Thank you!

Hello,

I’m sorry for the misunderstanding.
Unfortunately, the element “Single Post Bg Featured Image” don’t have the setting to display the caption, this option has only the “Single Post Featured Image”.

Thank you for your understanding!

Hello,

Please try to deactivate all plugins except tagDiv ones, and see if the problem persists.
If the problem persists after that, please make a full backup to all files and the database and send us via email at contact@tagdiv.com to investigate the problem. Provide wp-admin link and credentials, also include in the email the link of this topic to can identify the problem.

Thank you!

Hello,

We can’t say an exact date, but we hope it will be as soon as possible.

Thank you for your understanding!

Hello,

I just checked that page and look well => https://www.screencast.com/t/LRqCtCVtYe -> https://www.screencast.com/t/DTTYBCg9KpS
I saw for the mobile you use the mobile theme plugin, I understood you created the mobile page, you need to assign that page like this => https://www.screencast.com/t/olI1bW8Cg92, but then you need to disable the mobile theme on that page from the Gutenberg editor using the following option => https://www.screencast.com/t/axXRJsWby

Hope this helps you!

Thank you!

Hello,

Each element from tagDiv Composer has the CSS tab, where you can set the width for that element and other options.
For example, if you a width for the slider you can do it like this => https://i.imgur.com/CylEyyZ.jpg you can set the width in px or % (in this case you can set margin left and right auto to align the element centre).
Another way is to use a row and set layout for it => https://i.imgur.com/PhryWPj.jpg then drag and drop the slider you need (also, if you want you can adjust the column width using the above example).

Thank you!

Hello,

If during the time you are connected and it is displayed correctly and when you are disconnected it has another aspect, which means that it is a problem due to the plugin cache.

We recommend using WP Super Cache plugin with the settings from our guide, so this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello,

That option exists only on some elements, and those that don’t exist can be achieved with custom CSS.
In order to be able to help you, please provide me with more information on what elements you want, some screenshots and a link to your website.

Thank you!

Hello,

Please select the viewport on phone and change the fonts from the Style tab => https://www.screencast.com/t/DkvrfNlOS76

If it is a problem, please send a link to your website.

Thank you!

Hello,

Please verify if you set the mobile page for mobile page what you created/imported like this => https://www.screencast.com/t/olI1bW8Cg92
Also, if you have a different design is possible to have activated the tagDiv mobile theme plugin, please deactivate it, clear your cache and see the results.

Let me know the results!

Thank you!

Hello,

First, make sure that your posts have the featured image set => https://www.screencast.com/t/sZuEBaHyk
Also, make sure that you have og image set, usually, for this, we recommended to use the SEO Yoast plugin (our theme doesn’t have the option for on image).
Also, you can check the og image using this tool => https://developers.facebook.com/tools/debug/

Thank you!

Hello,

This problem can be from the cache plugin or could be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.
I recommend you to use this plugin because it is a tested one and with these configurations, you won’t face any errors: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello,

1. This problem can happen if you have a sticky menu and a sticky row, please disable the sticky on the row if you want to have only the menu sticky or the sticky option on the mobile menu and keep the row sticky.
2. Please check if you don’t have set the margin top on the mobile menu sticky zone => https://www.screencast.com/t/5VwkZInfF
3. If you are referring to problem number 2, please try the above instruction.
If not please provide more information.

Thank you!

Hello,

I just answered you on this topic, please check -> https://forum.tagdiv.com/topic/cloud-library-template-sidebar-problem/

Thank you!