Hi,

We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Hello,

Yes, you need to use a plugin for GDPR, but the theme itself does not collect any data, such as emails, and so on. Since you want to use the tagDiv Opt-In builder plugin for an email locker, you need to check this box, and here you will need to attach a link to the terms and conditions and privacy policy pages https://i.imgur.com/ofIpb6k.png. Only with a subscription-type locker will a confirmation email be sent.

Thank you!

Hi,

Please let only the tagdiv plugins and check after.

Thank you!

Hello,

Are you referring to the tagdiv social counter plugin?
Can you please provide more details?

Thank you!

Hi,

What plugins have you installed on the website?

Thank you!

Hi,

Please try to disable this option https://jetpack.com/support/site-accelerator/ put it off
Also, disable the lazy load from Jetpack.

Thank you!

Hi,

Please check this guide https://rankmath.com/blog/hide-wordpress-theme-name/ and this topic https://www.reddit.com/r/Wordpress/comments/29p6df/how_to_hide_theme_name_and_wordpress_information/?rdt=61965 But we don’t recommend this.

Thank you!

Hello William,

I just did a test, and it is working https://i.imgur.com/pEKQXrw.png

Thank you!

Hi,

We will check by email.

Have a great day!

Hi,

We would like to investigate the issue you have.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

You should check the errors from the console (CTRL + right-click -> Inspect -> Console) while is loading, so you can see which errors are you encounter there.

Thank you!

Hi,

I’m glad that I could help you.

Have a great day!

Hi,

For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/ delete the text or svg code and insert your logo.

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/want-to-convert-multi-language-website/

Thank you!

Hi,

Here need to be set tdtax https://i.imgur.com/p7s36xR.png and so on.

Thank you!

Hi,

You need to set the id of the category that you don’t want with – https://i.imgur.com/Z5lgdIq.png

Thank you!

Hi,

The logo looks well https://i.imgur.com/17lIOV1.png

Thank you!

Hi,

Please clear the cache https://i.imgur.com/o0wSKtu.png on the Cloudflare.

Thank you!

Hello,

Please activate the tagDiv Opt-in Builder plugin.

Thank you!

Hi,

You should check the errors from the console (CTRL + right-click -> Inspect -> Console) while is loading, so you can see which errors are you encounter there.
We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Hi,

Ok, but here is Carlos https://i.imgur.com/BRcHXOG.png
So, you solve it?

Thank you!

Hi,

Please check now. There was a typo, so please check it now.

Thank you!

Hi,

No, you change only the description if you want to change that https://i.imgur.com/dpXd64p.png you need to create more taxonomies. Also, here are custom post type so you need to add more https://i.imgur.com/2nnkxxa.png https://i.imgur.com/QbhlRKT.png

Thank you!

Hi,

Here you need to edit -> https://i.imgur.com/jod3Gsm.png the services.

Thank you!

Hi,

2. Here are the taxonomies -> https://i.imgur.com/RuC3bQi.png
3. I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!