Hello,

Please clear the cache a few times.

Thank you!

Hi,

We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Hi,

2. You need to edit this page https://i.imgur.com/g7CGxnh.png and you can change the text here and the URL https://i.imgur.com/igZiOCa.png
3. Please provide a video with your steps.

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Hello,

Do you have a cloud template or a standard template for a category?

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Hi,

A workaround for want you need is to use the Multiple terms filter and set the IDs of your categories -> https://forum.tagdiv.com/flex-block-settings-guide/ “– This option allows you to filter the posts by multiple categories. The procedure is similar to the one used on the Post ID filter. Add the category IDs separated by commas (ex: 13,23,18). If you want to exclude categories, add a ‘-’ symbol in front of each ID. If you want to display posts from a category and remove the posts included in one of its sub-categories, first add the parent category ID (ex. Fashion category – 341) and after it, place the sub-category ID (ex. Daily subcategory id: 342) with a ‘-’ symbol in front. If you decide to use the ‘multiple taxonomies filter,’ the standard Category Filter is ignored.”

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Hi,

Maybe the block has an offset, so it will skip a number of posts, please check and remove it if there is https://prnt.sc/ud17t8

Thank you!

Hello @Test2CBD,

I just checked your articles and this error doesn’t appear -> https://i.imgur.com/8ohka2F.jpeg https://i.imgur.com/vgXApXx.jpeg
I saw that you use CDN, so please check this topic https://community.cloudflare.com/t/406-error-client-browser-does-not-accept-the-mime-type-of-the-requested-page/437316 with a similar issue.

Thank you!

Hello,

Please provide some screenshots where you change the font and the link to your website.

Thank you!

Hello,

All the changes that you need to do are using the tagdiv Composer.
1. Please install and activate the tagdiv Opt-in Builder plugin to have the section with subscribe. You can use the lead element that is in the page, but with this you can only collect emails; If you use the lead element, this will be added in Opt-In Builder -> Emails.
In the newsletter provided by our theme, you can use embed code from Mailchimp, Mailer Lite or FeedBurner -> https://forum.tagdiv.com/the-newsletter-plugin/ Please check if it is like this -> https://i.imgur.com/MaowNUz.png
If you want to use another newsletter, you can set the code in column text or text with title => https://www.screencast.com/t/N6rPZvAa The shortcode/code is automatically saved.
2. Those are taxonomies, so you to edit the template here https://i.imgur.com/Pghu7B4.png
3. The icons are custom fields https://i.imgur.com/fWqLlSV.png ->https://i.imgur.com/NPhnGP8.png, so please edit the taxonomies services and check if there are icons https://i.imgur.com/uy9Ka3h.png
4. You need to edit with tagdiv Composer, select the social icons and set there the links https://i.imgur.com/Oe836sk.png
Please make sure the links contain the https://www.
5. You need to edit with tagdiv Composer, and on the row is set the background image -> https://i.imgur.com/gblv4ND.png -> https://i.imgur.com/pFPnzIR.png
6. You have the mobile theme plugin activated; please deactivate it.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hello,

So, should I understand that you did an update and your categories were deleted, or did you update and install a prebuilt website, and that’s when the problem appeared?
So, if you had a prebuilt website with content and organized the posts based on the imported categories, then when you installed a new prebuilt website, those categories were deleted. Therefore, you need to import only the templates, not an entire prebuilt website. Also, depending on your prebuilt website, you will need to edit the header template with tagDiv Composer and set a menu https://forum.tagdiv.com/main-menu/. Additionally, you will need to edit the page with tagDiv Composer, filter the blocks by your categories, and edit the titles-> https://i.imgur.com/cf4HzI4.jpeg -> https://i.imgur.com/izT4Q8q.jpeg https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello,

That plugin has many types of custom fields, and for it to function, different implementations are necessary.

Thank you!

Hi,

You can use the User review to add a review, and after, you can delete the form and leave only the score.

Thank you!

Hello,

Please provide some screenshots with your error and where is the code -> https://i.imgur.com/tFPDEcF.png

Thank you!

Hi,

So, should I understand that you have solved all the issues mentioned above, including the import, saving, and editing of pages?

Have a great day!

Hello,

I saw that you have sent an email. My colleague answered to you.

Have a great day!

Hello,

I recommend to create your own cpt and taxonomies -> https://forum.tagdiv.com/topic/edit-slug-url-of-tdtax_app_category-to-something-custom/. Please check this guide https://forum.tagdiv.com/introduction-cpt-acf-newspaper-theme/

Thank you!

Hello,

No, for the posts loop, there are no implementation filter options.

Thank you!

Hello,

If you have a “Single Post Bg Featured Image”, the image alt description and title description will not be displayed because the image will be set as a background with css, not as an image element (img HTML).

Thank you!

Hi,

Please regenerated the thumbs https://forum.tagdiv.com/theme-thumbs/

Thank you!

Hello,

Unfortunately, our tagDiv team doesn’t have an employee named Carlos. From what I see there, that person has installed some malware plugins on your site, so you’ll need to manually clean the site. For example, you should delete plugins with strange or unknown names, remove any users you don’t recognize, and clean any suspicious code files, both in the theme and WordPress.
You could consider reinstalling the WordPress version, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
Please block /wp-json/tdw/save_css
If an attacker wants to target this URL /wp-json/tdw/save_css they can do so. Even if the website uses a different theme, the attacker can still try that URL. We could add an option to be able to enable/disable the Live CSS, it will be considered. But for now in order to remove it this can only be done with a modification to the composer plugin. I think that all that removing it requires is to comment this line of code – https://prnt.sc/RtwvL5Nc4ikR -> https://prnt.sc/ymZmhdUfp57U But as I mentioned, the attacker can still try to access the URL.

Thank you!

Hello,

Please provide the link to your website.

Thank you!

Hello,

You have a cloud header template, so you need to edit with tagDiv Composer, select the logo and in each viewport you can change the font size -> https://forum.tagdiv.com/add-logo-newspaper/ https://i.imgur.com/5ic5cq3.png

Thank you!

Hi,

You can make a row or column sticky -> https://i.imgur.com/sKdRI3s.png -> https://i.imgur.com/ElJpNeZ.png
You can find more details here https://forum.tagdiv.com/smart-sidebar-2/

Thank you!

Hi,

For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/ delete the text or svg code and insert your logo.

Thank you!

Hello,

Please let me know what version of the PHP you have, as well as the WordPress.

Thank you!