Hello,

Yes, you can use the license on one live website and one for staging, but not on multiple domains.

Thank you!

Hi,

A license key can be used only on one domain/website. For other websites, then you should buy another key.
However, if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete). This way, the license will be available for the new website, and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hi,

A license key can be used only on one domain/website. For other websites, then you should buy another key.
However, if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete). This way, the license will be available for the new website, and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello,

If you’re seeing only those, please make this adjustment in the tagDiv Composer plugin -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_first_install.php
=> https://www.screencast.com/t/yO3iU8E5JhH
Then hit a save in the theme panel and then revert the code back to the original, this will make the social icons appear properly again -> https://forum.tagdiv.com/design-post-pages-using-default-templates/.
If you don’t have success you can send us an email at contact@tagdiv.com and provide
– wp-admin URL and credentials
– cPanel URL and credentials
We will fix the problem. Include a link to this topic in the email.

Let me know the results!

Thank you!

Hello,

Unfortunately, this option can be done only with custom work.
Also, you can not use that shortcode outside of the author template.

Thank you!

Hello,

Please let me know your steps and how you made the update. If the auto-update option is not working, you can try updating the theme manually and disabling the extra plugins during the update process.

Thank you!

Hello,

UPDATE:Please deactivate, delete, and reinstall tagDiv Composer from Newspaper -> Plugins and check if the issue persists.
Also, clear the cache from your plugins.

Thank you!

Hello,

UPDATE:Please deactivate, delete, and reinstall tagDiv Composer from Newspaper -> Plugins and check if the issue persists.
Also, clear the cache from your plugins.

Thank you!

Hello,

UPDATE:Please deactivate, delete, and reinstall tagDiv Composer from Newspaper -> Plugins and check if the issue persists.
Also, clear the cache from your plugins.

Thank you!

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello,

Unfortunately, you can not set the template based on the user’s roles. A workaround is to set a global template that will apply to the subscribers and assign the other template to each author.

Thank you,
Anamaria

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Hello,

Please let me know how you have created the pages. If you made them with tagdiov Composer, you could change the column width here https://i.imgur.com/cwJpOoj.png

Thank you!

Hello,

Please get in touch with us via email and provide there the wp-admin and cPanel access and include a link to this topic.

Thank you!

Hello,

This is strange. Have you checked for a plugin conflict? Please deactivate ALL plugins, including WP Bakery, except tagDiv ones. Also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Also, please delete the Redis cache a few times.

Thank you!

Hello,

This is at the bottom of the page here -> https://i.imgur.com/SKcVxER.png, after you can delete the images -> https://i.imgur.com/5H2rRaP.png, You can replace them and add the code in raw HTML.

Thank you!

Hello,

Yes, you can use the same license, but first, please reset the license from that domain from Newspaper -> system status and delete the theme.

Thank you!

Hello,

Please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Hello,

For me, this is displayed -> https://i.imgur.com/bZg3Ykt.jpeg. Please let me know if you use the gallery from ACF pro.

Thank you!

Hello,

Please be patient! We reply from oldest to newest.
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 16:30 PM

Thank you!

Hello,

You can disable the lazy load from the theme https://i.imgur.com/6FajMki.png if you have used the option from another plugin.

Thank you!

Hello,

I’m glad that is resolved.

Have a great day!

Hi,

Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Also, if you have a standard template, you can disable the h1 from here https://i.imgur.com/bTEqtN9.png

Thank you!

Hello,

You can set different templates for admin, editors, and authors here https://i.imgur.com/0ZXDxl2.png

Thank you!

Hello,

Please let me know what version of PHP you have. Also, do you have the auto-update option enabled on the host?
Please try to update the theme to 12.7 version and check after.

Thank you!