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Anamaria
tagDiv Staff

Hello,

I’m glad.

Have a great day!

Anamaria
tagDiv Staff

Hello,

I will add this issue to our list. I hope soon it will be resolved.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to delete i from here https://prnt.sc/zL_jm6l8Doc-
/wp-content/plugins/td-composer/legacy/Newspaper/header.php

Thank you!

Anamaria
tagDiv Staff

Hi,

Don’t hesitate to contact us if you have other questions.

Thank you!

Anamaria
tagDiv Staff

Hello,

AMP is deprecated as of January 2023-> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp so we don’t longer recommend it.

Thank you!

Anamaria
tagDiv Staff

Hello,

The modules are not working like that; those are for posts and custom post types. You can not add shortcodes on the modules because those get the content of the post type set and show the details of the elements you have added to create the module.

Thank you!

Anamaria
tagDiv Staff

Hi,

In td_011 are store all the data from the theme, there all set the settings, cloud templates, backup for theme panel, pages and so on. -> https://imgur.com/k7nkIRg
If you have more settings and a big website then is possible that the database to grow, there are set data for posts and pages, categories, authors…

If you want you can check this article: 7 Tips To Reduce WordPress Database Size -> https://www.webhostingsecretrevealed.net/blog/wordpress-blog/7-tips-to-reduce-wordpress-database-size/ but before to make any actions, please make a full backup to your website and database and only after that make changes in database.

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, you can not add a custom shortcode in the module templates. This module is like a flex block. For example, it is only for design, not functionality.

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, we don’t have a video, only this guide: https://forum.tagdiv.com/modules-builder-newspaper-theme/. please let me know what you want to achieve maybe I can help you with a video.

Thank you!

Anamaria
tagDiv Staff

Hi,

This is storage; please make sure that you don’t have an object cache file.

Thank you!

Anamaria
tagDiv Staff

Hi,

So you didn’t edit the page, add a code or update a plugin, and this issue appears?

Thank you!

Anamaria
tagDiv Staff

Hello,

How have you changed the URL? Did you use a plugin or in the htaccess file?
Do you have a backup to restore it?

Thank you!

Anamaria
tagDiv Staff

Hello,

Which cache plugin do you use?

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know what element you use for login, if you use this element you can set a redirect links https://i.imgur.com/gfBVRti.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know the steps you take when creating a new page. Do you import a page template or create the page from the pages section?
Also, please provide some screenshots.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure that the featured image is the proper size so that it can be displayed correctly.
Also, please provide the link to your categories.

Thank you!

Anamaria
tagDiv Staff

Hello,

You need edit the single post template with tagdiv Composer and add those elements -> https://i.imgur.com/oxxKibu.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know what php, WordPress and theme versions you have.
Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know how you have changed the URL. Did you use a plugin? Also, please go and resave the permalinks again and clear the cache.

Thank you!

Anamaria
tagDiv Staff

Hello,

We can take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check if you have set this option here -> https://i.imgur.com/A2hXDpE.png > https://i.imgur.com/KhhEXDU.png

Thank you!

Anamaria
tagDiv Staff

Hello,

You can use a plugin to set it after x paragraphs.

Thank you!

Anamaria
tagDiv Staff

Hello,

Open your WordPress dashboard.
Go to Settings > Discussion.
Uncheck the box for Allow link notifications from other blogs (pingbacks and trackbacks) on new articles and check after.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know if you have added the single review elements in the single post template -> https://forum.tagdiv.com/reviews-2/

Thank you!

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