Hello,

I just did a test, and it works -> https://i.imgur.com/EYakVYk.png Please check if you have the latest version of the theme, 12.6.7, and if you don’t have a plugin conflict.

Thank you!

Hello,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email? Also, the license certificate.

Thank you!

Hello,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Hello,

Please provide the link to your website. also, please provide a screenshot with the structure of the menu and categories.

Thank you!

Hello,

Please edit the logo with tagdiv Composer, select the logo and go into the tab SVG and delete the code.
Also, if you add logo image or logo text make sure that are set to show -> https://imgur.com/ve11Fwt

Thank you!

Hello,

So the issue is that your menu from the header is also displayed on mobile? If yes, then please edit with tagdiv Composer, select the viewport for mobile -> https://i.imgur.com/Ljtyksr.png select the menu and there is a page, you need to edit that page to set other menu for mobile, because there is used modal popup element -> https://forum.tagdiv.com/modal-popup/

Thank you!

Hello,

Please use this code for this issue -> https://i.imgur.com/X8SljpL.png
.td-search-icon
{
display: inline-block;
right: -10px;
}
Also, you have the mobile theme plugin enabled, so all the changes that you have done using Composer do not apply to the mobile version. Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Hello,

You can use a plugin for this image rollover.

Thank you!

Hello,

The issue is caused by an option from Cloudflare, you need to disable the rocket loader, when you add new shortcodes after you can enable it -> https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hello,

Please use the rss feed plugin and check after. Also, please provide some screenshots with your settings https://i.imgur.com/DJHT0KF.png

Thank you!

Hello @kumarsanjaya333,

Please check this topic https://forum.tagdiv.com/topic/column-text-wp-editor-not-working/
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Hello,

Please enable this option https://i.imgur.com/EmCnFTa.png and check after.

Thank you!

Hello,

Please provide the link to your website.
Also, please use this option https://prnt.sc/MpNQZvAk0EnZ

Thank you!

Hello,

You can import the single post template 5 from cloud library https://cloud.tagdiv.com/#/single/single/Single/15 to look like single style 4.

Thank you!

Hello,

Please update the theme version to 12.6.7 and check after.

Thank you!

Hi,

Usually, the color and image are set on the row, so please edit with tagDiv Composer and select the row and go in the tab CSS, and there you can remove it https://i.imgur.com/IkbGWUS.png -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/

Thank you!

Hi,

This issue can appear if you have added a code to the page or updated a plugin and so on. You can check this topic https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hello,

Please clear the cache and cookies of the browser and use other devices.

Thank you!

I checked that post and for me that error does not happen -> https://we.tl/t-LIPdxE970j

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Better deactivate the mobile theme plugin and see the results, and assign the mobile page for page, like this => https://www.screencast.com/t/lektAhyjd
Also, clear your cache.

Thank you!

Hello,

Please click on this https://i.imgur.com/vuif0eN.png and add the license like in this guide to activate https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ and check the console if the theme is not activated. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause.
Please ensure you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi,

I just checked and the website is working on safari -> https://we.tl/t-tWf3lruYy5

Thank you!

Hello,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email? Also, the license certificate.

Thank you!

Hi,

Please edit the logo with tagdiv Composer. Select the logo, go to the SVG tab, and delete the code.

Thank you!

Hi,

We can help with this request, but you will need to contact us via email at contact@tagdiv.com, and you’ll need to provide the license key, then we’ll set the key in our system to be checked and if this no longer appears on that domain, then the mentioned domain will be removed.

Thank you!