Hello,

You can not delete the empty column, only the row that contains empty columns.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> https://i.imgur.com/JodWvlW.png -> https://i.imgur.com/e6bb8U5.png or using the drag and drop or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG The same steps are to delete the elements.
Also, what version of the theme do you have?
For discover you can check this topichttps://support.google.com/websearch/thread/177286450/add-the-site-to-google-discover?hl=en

Thank you!

Hello,

You need to edit the code, the code is set in the raw HTML; but I don’t understand what parameters you say.

Thank you!

Hi,

The two elements are different. The lead element only collects emails, whereas in the newsletter set up with MailChimp, you will be able to manage lists and send newsletters. You can export the emails and add them to MailChimp.

Thank you!

Hi,

For posts loop this is the path wp-content/plugins/td-cloud-library/shortcodes/common/tdb_loop.php and tdb_loop_2.php

Thank you!

Hi,

I don’t recommend to using amp, because it is deprecated -> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp
Please check the console when you hit the save button and see if there is an error. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ -> https://community.godaddy.com/s/question/0D58W00007ggvUDSAY/403-forbidden-error-not-sure-why

Thank you!

Hi,

The screenshots is not working https://i.imgur.com/p85zirZ.png
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Unfortunately, I don’t understand what issues you have; pLease provide more details.

Thank you!

Hi,

Please provide some screenshots.

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Better deactivate the mobile theme plugin and see the results, and assign the mobile page for page, like this => https://www.screencast.com/t/lektAhyjd
Also, clear your cache.

Thank you!

Hello,

Unfortunately, the submenu cannot always be displayed, but only when you hover over the menu.

Thank you!

Hi,

I think there is an option in that plugin that interferes; you can uncheck this option https://prnt.sc/uA3FVdov6y-C and check afterward.

Thank you!

Hello,

Please let me know what services you use for the newsletter. If you use the Mailchimp, you can check this guide to see your audience https://mailchimp.com/help/view-and-target-subscriber-email-clients/

Thank you!

Hello,

Please let me know about what spam you see. I checked the website and looks and works well -> https://sitecheck.sucuri.net/results/https/www.thereporter.co.ls

Thank you!

Hello,

Please provide some screenshots with your code to help and see the structure.

Thank you!

Hello,

Please let me know how you want to look the menu. If you want to look like this https://i.imgur.com/XCghqx0.png then you need to create a page and set that page in the menu. You can use the element list menu in the page -> https://forum.tagdiv.com/page-menu/
Also, on the mega menu, you can adjust the settings for image, position, etc.

Thank you!

Hello,

Please let me know what versions, theme, WordPress, and PHP you have.
Also, please let me know if you a dedicate host or shared host. Also, what extra plugins have you installed?

Thank you!

Hello,

Can you please do a test using only tagdiv plugins, and disable the extra plugins?

Thank you!

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Hello,

I’m glad that I was able to help you.
Don’t hesitate to contact us if you have other questions.

Have a great day!

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Hello,

This is a strange problem and it might be caused by another plugin, even though it is resolved when you deactivate the TagDiv Composer. It could be in conflict with another plugin you are using. Also, when you wrote to us, it was outside our working hours, so I don’t understand the reason for your review https://forum.tagdiv.com/newspaper-theme-support/
Please send us an email at contact@tagdiv.com with your wp-admin access details, and we’ll be happy to investigate further. During our investigation, we’ll keep only the TagDiv plugins active and temporarily deactivate the others.

Thank you for your patience and understanding!

Hi,

This is strange. Did you have tried this section, cloud templates -> modules https://i.imgur.com/puqx8Sc.png ?

Thank you!

Hello,

You can use the element authors box https://i.imgur.com/PstHjua.png

Thank you!

Hi,

Please let me know what version of the theme you have. Maybe you need to update the theme.

Thank you!

Hello,

Did you have created a mobile page?

Thank you!

Hi,

Please also, delete this code https://imgur.com/SRxiK06

Thank you!