Hi,

If you agree we would like to investigate this issue and find out what is the cause, please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP and credentials
– a link to this topic to identify you
Our team will take a look!

Thank you!

Hi,

From your screenshot, it seems that there are still extra plugins.

Thank you!

Hello,

You can change the review here https://i.imgur.com/5BX42eX.png
If this is not what you mean, please provide some screenshots.

Thank you!

Hello,

Our theme might not be fully designed to pass through this test completely, but as far as I know, optimisations have been added.
For example for social icons should be no issue https://i.imgur.com/oVorYz4.png
For the search, I recommend using the live header search.

Thank you!

Hello,

I just checked and seems that you managed https://i.imgur.com/hJGSnCQ.png
You can also, translate them from Theme Panel -> Translations -> Translations

Thank you!

Hello,

I just checked, and for me, the website looks well for mac and Windows -> https://i.imgur.com/iZlAsZD.png > https://i.imgur.com/wSSchcW.png

Thank you!

Hi,

There are different images, if you delete the extra class on the column will see the images -> https://i.imgur.com/l7WIxvb.png and this code https://i.imgur.com/SRxiK06.png -> https://i.imgur.com/H4pdP1Q.png
So you can replace the images -> https://i.imgur.com/aSqfXjt.png

Thank you!

Hi,

The tagDiv Composer is our page builder and it can be used for building pages and cloud templates, but not for creating posts. For this, you’ll need to use Gutenberg or a classic editor.
Using tagDiv Composer, you can build/edit the single post template (the layout of the posts).
Here is a video that will show you how to use the builder to create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg to do this you’ll need to have the posts already.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum or email if you have any questions.

Thank you!

Hello,

Ok. Let me know the results.

Have a great day!

Hi,

You need to use a plugin to add the meta tags og to work the share option.
You can use another plugin for SEO https://developers.facebook.com/docs/sharing/webmasters/images/ or use this code method 3 https://www.wpbeginner.com/wp-themes/how-to-add-facebook-open-graph-meta-data-in-wordpress-themes/

Thank you!

Hello,

Do you use a seo plugin? Please also check, this guide https://forum.tagdiv.com/facebook-share/

Thank you!

Hi,

Don’t hesitate to contact us if you have other questions.

Have a great day!

Hello,

You can apply the filter only on the Flex Block and Big Grid Flex -> https://imgur.com/Nnt3zGX
The Posts Loops settings are divided into 5 tabs: General, Layout, Style, ADS and CSS. The Posts loop is a special block and doesn’t have filtering options.
Also, one of the pagination options of the Posts Loop has the option for normal numbers, and the flex blocks do not have this option.
The Posts Loop automatically filters the posts depending on the cloud template you set (for example, on the category page, there will be posted posts from that category).

Thank you!

Hello,

For the issue with the image link, you can try to use this option -> https://i.imgur.com/LmJjrn7.png
For posts loop this is the path wp-content/plugins/td-cloud-library/shortcodes/common/tdb_loop.php and tdb_loop_2.php
For flex Block 1 you can find the files in these paths
wp-content/plugins/td-composer/legacy/Newspaper/includes/modules/td_module_flex_1.php
wp-content/plugins/td-composer/legacy/Newspaper/includes/shortcodes/td_flex_block_1.php
and for single this path wp-content/plugins/td-cloud-library/shortcodes/single

Thank you!

Hello,

I recommend creating a module template and there you can use this element https://i.imgur.com/CN2nQv7.png https://i.imgur.com/lHqSuq5.png

Thank you!

Hello,

I just checked your website but it seems that you don’t have our theme on the website, so please provide some screenshots with your issues.

Thank you!

Hello,

Please let me know what template you use, a cloud or standard template.
Do you have created a mobile page? You must convert the header and footer -> https://www.screencast.com/t/HrjOBNayd to be able to edit with tagdiv Composer. Please check this video https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hello,

Please provide more details about what custom content you are referring to. Also, if you want to show a page in the block you can set the page id or post type -> https://i.imgur.com/Yu0OVaH.png

Thank you!

Hello,

Please try to update the theme version of the theme to the latest 12.6.6
Also, do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update, please make sure the tagDiv plugins are installed, like tagDiv Standard Pack and tagDiv Composer.

Thank you!

Hello,

Please let me know if you want to change the image caption position for a featured image or the images from post content.
Also, what do you use for posts, standard template form theme panel or cloud templates? For cloud template for the featured image you can set the caprin position from here -> https://i.imgur.com/8YQyJJO.png and inside the post here https://i.imgur.com/LA65Z1j.png

Thank you!

Hello,

Please make sure that you have assigned the module on the flex block or loop builder -> https://i.imgur.com/FiE3kww.png -> https://forum.tagdiv.com/modules-builder-newspaper-theme/ -> https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/

Thank you!

Hello,

The theme and WordPress creates thumbs.
For each thumbnail you enable, a copy of that image will be created. I recommend using Flex blocks instead of blocks 1-25, which are from the tagDiv standard pack and cannot be customized as a Flex Block. This plugin loads all the styles even if they are not used. Therefore, our theme creates thumbnails that are enabled in Theme Panel -> Block Settings => https://www.screencast.com/t/ZvDvpiBFKY3 -> https://forum.tagdiv.com/theme-thumbs/. Additionally, WordPress creates thumbnails at https://www.screencast.com/t/AMVBOZWto. Our suggestion is to review the blocks you use and ensure that the thumbnails are active only for that particular use => https://forum.tagdiv.com/theme-thumbs/.

Thank you!

Hello,

Unfortunately, the screenshots are not working.
Please click on this https://i.imgur.com/vuif0eN.png and add the license like in this guide to activate https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ and check the console if the theme is not activated. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause.
Please ensure you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/

Thank you!

Hello,

As I said in the topic https://forum.tagdiv.com/topic/cant-find-any-option-to-change-the-taxonomy-name/, I recommend creating your own CPT and taxonomies.
Please check this guide https://www.scratchcode.io/how-to-change-custom-post-type-slug-in-wordpress/ -> https://codexcoach.com/how-to-remove-slug-from-custom-post-type-in-wordpress/
Please change the title length on the module -> https://i.imgur.com/7AUZdZi.jpeg

Thank you!

Hello,

Please use the shop version 8.0 or 8.1 and the latest version of the theme 12.6.6, and check if the issue persists.

Thank you!