Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel access? Include the link to the topic in the email.

Thank you!

Hi,

No, it is not turned off. This is how is the code structure.

Thank you!

Hello,

Usually, the theme’s warning should come from wp-content, not wp-includes. I think you have this warning from WordPress.
What WordPress version do you use?

Thank you!

Hi,

If the code needs to be added to the header, then you should add it to the Theme Panel -> Analytics/JS code in the head -> https://i.imgur.com/UypAKbc.png.

Thank you!

Hello,

The content looks well, I don’t know how it looks for you but for me, it looks good -> https://i.imgur.com/HOrrirh.png

Thank you!

Hello,

You need to delete the elements that come from this plugin, like menu login, lead, plans page, and so on. You can delete the elements with right-click.

Thank you!

Hello,

Please provide more details about your issue.

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Hello,

Please check to add analytics on your website https://jetpack.com/blog/how-to-add-google-analytics-to-wordpress/

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Hello,

Please provide a video and the link to your website. Normally the color is apply to this section -> https://i.imgur.com/6dRkP73.jpeg

Thank you!

Hi,

Add the code without html[lang="ar"]

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Hi,

Yes, it is necessary to have a business account

Thank you!

Hi,

Please add this code .widget_categories li .td-cat-no
{
float: none;
}


Thank you!

Hello,

To activate the license, please check our guide here -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

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Hi,

You can enable the Sign in/join from Theme Panel -> Header -> https://i.imgur.com/YwttygP.png

Thank you!

Hello,

Please check this setting on the block in the tab style https://i.imgur.com/Np1ND1Q.jpeg
Please let me know how you set the color.

Thank you!

Hi,

A solution could be to use the unique article option, follow this guide: https://forum.tagdiv.com/unique-articles/
This option automatically removes duplicate posts from the page.

Thank you!

Hi,

Please try to use another browser.

Thank you!

Hello @parkaka

I think that you have malware on the website. Please update to the latest version 12.6.6
If you want to update the theme, you should download the latest version of it from the Theme Forest account and download it.
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
You could consider reinstalling the WordPress version, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
Please block /wp-json/tdw/save_css
If an attacker wants to target this URL /wp-json/tdw/save_css they can do so. Even if the website uses a different theme, the attacker can still try that URL. We could add an option to be able to enable/disable the Live CSS, it will be considered. But for now in order to remove it this can only be done with a modification to the composer plugin. I think that all that removing it requires is to comment this line of code – https://prnt.sc/RtwvL5Nc4ikR -> https://prnt.sc/ymZmhdUfp57U But as I mentioned, the attacker can still try to access the URL.

Thank you!

You must convert the Instagram account to a business profile to work with the social counter plugin.

Hello,

Please set the header menu to overlay -> https://i.imgur.com/dS74FdB.jpeg

Thank you!

Hello,

Please check this guide: https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/#preload-newspaper-theme-fonts. You can find the fonts on the source page.
Also, I suggest using the OMGF plugin to optimize the fonts.

Thank you!

Hi,

Oh, you need to have a business account to work.

Thank you!

Hi,

Please try to activate the time and check after.

Thank you!

Hello,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!