Hi,

Please give me more details about what exactly is not working, if there are any errors, and so on.

Thank you!

Hello,

Please provide the link to your website where the content is blurry. Maybe you used a plugin to optimize the CSS, which caused the issue.

Thank you!

Hi,

Please provide the link to your website.

Thank you!

Hello,

Please check this guide https://nichetwins.com/favicon-not-showing-wordpress/#:~:text=If%20you’re%20a%20WordPress,edit%20the%20theme%20header%20code.
Please check this topic https://wordpress.org/support/topic/favicon-not-showing-on-bing/
Also, on the homepage there’s an option Customize icon => https://www.screencast.com/t/I2uVvP4b -> Site identity -> Site icon -> Change image -> publish => https://www.screencast.com/t/lY9WEOZEj

Thank you!

Hi,

I don’t recommend to using amp, because it is deprecated -> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp -> https://forum.tagdiv.com/topic/amp-end-of-line/

Thank you!

Hi,

I replayed here https://forum.tagdiv.com/topic/newspaper-default-theme-for-mobile-2/

Thank you!

Hello,

The Flex block 2 doesn’t have an autoplay option.
You can use the “Slide” and you can do it automatically after 3 seconds for example: https://prnt.sc/sKrlljziRXx_ and you can choose a filter, so the function will know to display the posts you have filtered after how many seconds you set.

Thank you!

Hello,

Can you please let me know what mobile version you use? Also, please provide the link to your website.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Hi,

No, you can add the Instagram to social counter; please set this id @birgit.wetzel

Thank you!

Hi,

We can take a look at this and investigate the issue. Please get in touch with us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation, know that we will disable the other non-tagDiv plugins.

Thank you!

Hello,

You can assign the homepage for mobile here https://i.imgur.com/XaD742e.jpeg on the front end.

Thank you!

Hello,

I just checked and the license is used only on this domain -> olive-deer-109473.hostingersite.com

Thank you!

Hello,

Did you use the WP Rocket option to optimize the fonts? -> https://www.andraware.com/wp-rocket-for-newspaper-theme/

Thank you!

Hi,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/ or you can use WP Rocket.
Also, please let me know what plugin you use for the cache now.

Thank you!

Hi,

Installing a prebuilt website does not guarantee that you will have the same page speed; however, optimization configurations are necessary for it both on the server and the site.

There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Thank you!

Hello,

Please check this guide https://documentation.onesignal.com/docs/wordpress and make sure that you app id.

Thank you!

Hello,

Yes, it translates into only one language. If you want more languages, then you need to use a plugin like WPML https://forum.tagdiv.com/using-theme-translations-together-wpml/

Thank you!

Hello,

Please use the PHP version 8.0. Also, did you have to scan your website for malware?

Thank you!

Hello,

The website is working. Can you please provide more details when you receive the error message?

Thank you!

Hello Robert,

If you send an email, we will take a look.

Thank you!

Hello,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Hi,

Please set this id 281118288 or this @Bmwetzel and check after.

Thank you!

Hi,

Please try to use another browser; if it is not working, then I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hello,

Unfortunately, there is no workaround. You can let the excerpt be taken from the post content.

Thank you!

Hi,

I’m glad that is solved.

Thank you!