Hi,

The excerpt is getting the content from the beginning of posts, but this is only if there is no text set in the excerpt zone -> https://i.imgur.com/BLvoT6p.jpg

Thank you!

Hi,

If Economy is the primary category, then you need to add only the category, enable the mega menu (https://i.imgur.com/0YwgORv.png), and delete the subitems.
Also, please check if the image is set to show https://i.imgur.com/BOKQKJC.png

Thank you!

Hello,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?
Also, if you can provide both accounts where the issue happened?

Thank you!

Hi,

Please check now.

Thank you!

Hi,

Please check the console when you hit the save button and see if there is an error. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ -> https://community.godaddy.com/s/question/0D58W00007ggvUDSAY/403-forbidden-error-not-sure-why

Thank you!

Hi,

These files are not from the theme, but from WordPress.
Please reinstall the WordPress.

Thank you!

Hi,

We can help with this request, but you will need to contact us via email at contact@tagdiv.com and provide the license key. Then, we’ll set the key in our system to be checked, and if it no longer appears on that domain, the domain will be removed.

Thank you!

Hello,

A shortcode can be inserted also by using the element called “Column text” or “Text with title”. “Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.

Thank you!

Hello,

You use the responsive version, so to do the changes for mobile, you need to select the viewport for mobile.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Hello,

Please activate the tagdiv Standard pack plugin and clear the cache.

Thank you!

Hello,

Usually, the ads in prebuilt websites are set in the element AD BOX, and you can remove it, edit with tagDiv Composer, select the viewport for phone and select the Ad box element and with right-click you can delete it => https://www.screencast.com/t/2GfCVx9BCAw7 or with drag & drop place it into the deleting red zone from the bottom right of the page
The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins).

Thank you!

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Hello,

Please use this code in the theme panel -> custom code -> custom js https://pastebin.com/mZmKWq7L and check after.

Thank you!

Hi,

This can be done only with a plugin for SEO or custom code.

Thank you!

Hello,

You have a cloud template, so please check if you have set it global -> https://i.imgur.com/nkvi0hS.png -> https://i.imgur.com/LasaPyy.png Do you have created a mobile page?

Thank you!

Hello,

No.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Hello,

You can create a blank page, edit with tagdiv Composer and add this element to be able to customize it https://i.imgur.com/K4zrCDI.png

Thank you!

Hi,

Yes, it should be displayed normally.

Thank you!

Hello,

Please check if your cache plugin is configured like in this guide – https://forum.tagdiv.com/cache-plugin-install-and-configure/ please make sure that you have the cache mobile enabled.

Thank you!

Hello,

This prebuilt website doesn’t have a cloud template for header. You can import this template to be able to edit -> https://cloud.tagdiv.com/#/single/header/Headers/705

Thank you!

Hello,

Please let me know what version of the theme, WordPress and PHP you have. Also, please check the website for malware and this topic https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/

Thank you!

Hello,

The only solution is the one provided above.

Thank you!

Hello,

Yes, you can use it only for mobile. Please make sure that you have selected the viewport for the phone.

Thank you!

Hello,

Please check those guides https://taxopress.com/remove-category-tag-from-wordpress-permalinks/ -> https://muffingroup.com/blog/remove-category-from-wordpress-url/

Thank you!

Hi,

Have you tried to delete the template from Cloud Templates -> General?

Thank you!