Hi,

I answered it here: https://forum.tagdiv.com/topic/reducing-ajax-calls/#post-527732. Please check it.

Thank you!

Hi,

To improve your performance, I recommend using Redis Cache and, if possible, upgrading to PHP version 8.0 or 8.1 and then checking again.
Additionally, if there are no improvements, you should disable Live Search, Infinite Scroll, Infinite Load, and Infinite Scroll.
Also, you can try to activate this option on the blocks https://forum.tagdiv.com/use-flex-blocks-cache-option/
Also, please let me know what sort of options you use on the blocks.

Thank you!

Hello,

If you want to show all categories on the module, you can change the limit from here https://i.imgur.com/wPhmFB5.jpeg
Also, to show the primary category, you need to set here the category https://i.imgur.com/wVCuo7x.png -> https://i.imgur.com/fmXYxkG.png

Thank you!

Hello,

Please also let me know what version of the theme you use and what PHP you have.
I checked using version 12.6.9 of the theme, the PHP version 8.1.10, and this error does not appear using the latest version of Yoast and tagdiv plugins. Also, do you have the premium version of the Yoast?

Thank you!

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Hello,

I checked and those are two different templates also, for desktop -> https://i.imgur.com/awI9Jjo.jpeg
Also, I see that you haven’t changes the logo for mobile. For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png

Thank you!

Hello,

I just checked the images, and they are working https://i.imgur.com/d9bOidq.jpeg -> https://i.imgur.com/knws2pt.png
Also, if the images are not displayed for you, maybe you have a cache on the browser. Also, some settings from your extra plugins can sometimes cause issues, especially for optimization.

Thank you!

Hello,

Please let me know what versions, theme, WordPress, and PHP you have.
Also, please let me know if you a dedicate host or shared host. Also, what extra plugins have you installed?
Also, check those topics
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/.

Thank you!

Hello,

You need to use a plugin for this type of bulk pricing. This is a plugin free https://ro.wordpress.org/plugins/woo-discount-rules/, but is not tested with the theme, but you can try it.

Thank you,
Anamaria

Hello,

If you have an error there, the code is incomplete, or some special characters can cause the issue, please remove it and add it again
like in this guide https://rankmath.com/kb/custom-sitemaps/ -> https://rankmath.com/kb/fix-sitemap-issues/
Also, you should create the file using the FTP Access to ensure it works well.

Thank you!

Hello,

Please make sure that you added the entire link and contain the https://www
You can provide some screenshots with your settings.

Thank you!

Hi,

Usually, the ads in prebuilt websites are set in the element AD BOX, and you can remove it, edit with tagDiv Composer, select the viewport for phone and select the Ad box element and with right-click you can delete it => https://www.screencast.com/t/2GfCVx9BCAw7 or with drag & drop place it into the deleting red zone from the bottom right of the page
The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins).

Thank you!

Hello,

Please let me know the PHP version you have now. Then, please update to 8.0 or 8.1 and check afterward.

Thank you!

Hello,

Please let me know the PHP version you have now. Then, please update to 8.0 or 8.1 and check afterward.

Thank you!

Hi,

The tagDiv Composer is our page builder. It can be used to create pages and cloud templates, but not posts. For this, you’ll need to use Gutenberg or a classic editor.
Using tagDiv Composer, you can build/edit the single post template (the layout of the posts).
Here is a video that will show you how to use the builder to create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg to do this you’ll need to have the posts already.

Thank you!

Hello,

Please activate the tagdiv Standard pack plugin and clear the cache.

Thank you!

Hello,

Do you use anchor ads? if yes, please try to disable an check after. There is a code for ad -> https://i.imgur.com/HjwKnDJ.jpeg

Thank you!

Hi,

No, if you have the WP Rocket plugin then you do not need to use WP SUPER CACHE.

Thank you!

Hi,

Please check the console when you hit the save button and see if there is an error. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ -> https://community.godaddy.com/s/question/0D58W00007ggvUDSAY/403-forbidden-error-not-sure-why

Thank you!

Hello,

You don’t see the copyright section because you have this notice https://i.imgur.com/Xj9dKU0.png which pushes the page down, please close the notice and after you can edit it.

Thank you!

Hi,

Yes, I’m talking about elementor. Also, do you have posts in that category?

Thank you!

Hi,

Please check the block with “No posts” and delete it the offset number; leave it empty with no space or value: https://app.screencast.com/Gh9jDf6t0XtLS after you will see the posts.

Thank you!

Hello,

The license is for a lifetime and you will have access to updates. The only thing that will expire is your support.
Also, you can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Have a great day!

Hi,

If you added the ads, in the head section, they are auto ads, and there are places where they want.

Thank you!

Hi,

I don’t fully understand what you want to achieve. Please provide some screenshots.

Thank you!