Hello,

You set the code that should be placed in the head in the theme in the Theme Panel -> Analytics/Js Codes. The code HTML, you can set it in raw HTML or column text.

Thank you!

Hello,

Do you use auto ads?

Thank you!

Hello,

Do you have posts in that category? Also, we don’t recommend using two page builders at the same time.

Thank you!

Hello,

Please let me know what is used in that script and where it should be placed. Please provide more details about what you want to achieve.

Thank you!

Hi,

This issue can occur for various reasons, from some changes made in Composer, by adding custom code, to an option in the plugins you use or from the host.
To investigate, you can send us an email at contact@tagdiv.com and provide WP admin and cPanel access.
For the server error you need to do those checks https://www.hostinger.com/tutorials/how-to-fix-500-internal-server-error-in-wordpress

Thank you!

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Hello,

Please let me know what type of the footer you use, cloud or standard footer from theme panel.

Thank you!

Hello,

Please provide the link to your website and let me know what plugins for optimization you use.

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Hello,

Please check if you have installed the tagdiv Cloud library plugin. Also, please provide some screenshots and the link to your website.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Your mobile menu is a modal popup, so you need to edit it and change the elements from the page, add a menu, and delete blocks as you want.

Thank you!

Hello,

Please check with the tagDiv Composer and disable the H1. For example, H1 from logo(header, footer, mobile, sticky) : https://forum.tagdiv.com/topic/6-h1-tags-on-front-page-bing-have-deindexed-my-site/

Thank you!

Hello,

Please let me know what type of footer you use. You can edit with tagdiv Composer, or from the Theme Panel -> footer. Please provide some screenshots.

Thank you!

Hello,

Yes, you can restore a footer template if you have the reviosn activated. You can use a revision of the page or template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello,

Please provide some screenshots about your issue with the ads. A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Please let me know who you have created this page. Did you create in the Guntenberg editor?

Thank you!

Hello,

Please provide more details about what modules you are saying.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

You can change the Heading type on the page as you want with tagdiv Composer -> https://i.imgur.com/fMu5dm4.png

Thank you!

Hello,

You have the mobile theme version now, so you can disbale the plugins to check the responsive version.

Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hi,

This score will improve over time, but you will have to wait.

Thank you!

Hello,

Please select the element where the underline is, change the z-index -> https://i.imgur.com/jRWYz6o.png -> and after you can select the separator and chnage the color https://i.imgur.com/7TpxUlt.png

Thank you!

Hi,

You should check the errors from the console (CTRL + right-click -> Inspect -> Console -> Network -> select the error and after select the preview) while it is loading so you can see which errors you encounter there. Maybe there is 403 generated by Wordfence, SiteGround, etc.
Please check the steps from here: https://forum.tagdiv.com/topic/unable-to-edit-text-with-title/ and also another possible issue as here: https://forum.tagdiv.com/topic/403-error-on-tagdiv-composer-when-trying-to-use-wp-editor-wpedito-php/
Please check your .htaccess file: https://www.screencast.com/t/MJ78SDZr4Gl -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Let me know the results!

Thank you!

Hi,

If you have a mobile page, you need to have a separate mobile cache.

Thank you!

Hi,

I’m glad.

Have a great day!

Hello,

I’m glad.

Have a great weekend!

Hi,

We discover an issue; via email, my colleague made a custom modification to work for you.

Thank you!