Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Hello,

You can choose a plan, but after you choose it, you need to register. You can check here https://demo.tagdiv.com/newspaper_kattmar_pro/2021/12/03/td-post-doing-yoga-at-home-has-been-proven-to-enhance-lengthen-and-improve-your-life-span/

Thank you!

ello,

The Slider Revolution is a bundle plugin in our theme, so we provide the last version of the plugin available in the moment we update our theme. Now in case you need Slider Revolution 6.7.15 please contact us via email at contact@tagdiv.com and we’ll try our best to provide the bundle for the version 6.7.15

Thank you!

Hi,

You need to contact us via email.

Thank you!

Hello,

Unfortunately, I have to inform you that this option will not be implemented because a simple mobile version is desired using the mobile theme.

Thank you!

Hello,

Can you please let us know what is the critical error? You can send some screenshots.

Thank you!

Hi,

I’m glad.

Have a great day!

Hi,
The Single Post Table of Contents element will automatically filter the H’s from the post content, so you need to define there the headings, and if you want to set it only for a specific H then use this option – https://i.imgur.com/Yc3qGdF.png

Thank you!

Hello,

Please try to use this code
html[lang="ar"] .td_block_popular_categories a{
display: flex;
flex-direction: row-reverse;
width: 100%;
text-align: right;
}

Thank you!

Hi,

It is not recommended to use more cache options. Can you please ask your host if he can help you with this issue? Also, you can check this topic https://stackoverflow.com/questions/74518534/varnish-how-to-cache-for-mobile-and-desktop-site

Thank you!

Hello,

Please check with the tagDiv Composer and disable the H1. For example, H1 from logo(header, footer, mobile, sticky): https://forum.tagdiv.com/topic/6-h1-tags-on-front-page-bing-have-deindexed-my-site/

Thank you!

Hi,

To see the hidden elements in Composer, you can enable this option from Manager -> Settings -> https://i.imgur.com/OkfpxSL.png

Thank you!

Hello,

I’m glad that you have figured it out.

Have a great day!

Hello,

You need to create your pages using tagdiv Composer to be able to customize them for mobile. The tagDiv Composer is our page builder. It can be used to create pages and cloud templates, but not in the Customize section. Also, the options from there will not apply only for favicon.
Here is a video that will show you how to use the builder to create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg to do this you’ll need to have the posts already.

Thank you!

Hello,

Please check the guide provided by @simchris. Also, you can check this guide https://www.hostinger.com/tutorials/customize-wordpress-login-page

Thank you!

Hi,

Please provide the link to your website.

Thank you!

Hello,

Unfortunately, we don’t have this option to extend the default theme breakpoints. This will require a pretty big amount of custom work.
You can stretch the rows and you can change the width for each column to do as you want or set the inner row https://i.imgur.com/zZnu0nr.png
You can find more details here https://imgur.com/QXIt4Gy -> https://tagdiv.com/flexibility-rows-columns-newspaper-theme/
-> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/

Thank you!

Hello,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hi,

You have the fastest cache, not the super cache -> https://i.imgur.com/tcec4it.png. This plugin can cause issues.

Thank you!

Hi,

We can take a look at this and investigate the issue. Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Hello,

The Slider Revolution is a bundle plugin in our theme, so we provide the last version of the plugin available in the moment we update our theme. Now in case you need Slider Revolution 6.7.15 please contact us via email at contact@tagdiv.com and we’ll try our best to provide the bundle for the version 6.7.15

Thank you!

Hello,

You need to update the theme, you should download the latest version of it from the Theme Forest account and download it.
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
You could consider reinstalling the WordPress version, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
Please block /wp-json/tdw/save_css
If an attacker wants to target this URL /wp-json/tdw/save_css they can do so. Even if the website uses a different theme, the attacker can still try that URL. We could add an option to be able to enable/disable the Live CSS, it will be considered. But for now in order to remove it this can only be done with a modification to the composer plugin. I think that all that removing it requires is to comment this line of code – https://prnt.sc/RtwvL5Nc4ikR -> https://prnt.sc/ymZmhdUfp57U But as I mentioned, the attacker can still try to access the URL.
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/

Thank you!

Hi,

So, the issue is, as I said, the cache. Do you have a Varnish cache?

Thank you!

Hello,

Please delete the offset on the block -> https://i.imgur.com/Bpy83yO.png let the field empty.

Thank you!

Hi,

Please deactivate it and try again.

Thank you!