Hi,

Please Ask Google to recrawl your URLs, I think that the google indexed the mobile version

Thank you!

Hi,

You need to add in the element -> https://i.imgur.com/BDXbsPr.png if in this element is not working, then the implementation for this type is not made.

Thank you!

Hi,

You need to add the shortcode in the column text, not on the button.

Thank you!

Hi,

I checked and works well https://we.tl/t-qvNg7ZLsWH

Thank you!

Hi,

Can you please provide a video of how you created the field and how you added it?

Thank you!

Hello,

You can use the shortcode to add the acf https://www.advancedcustomfields.com/resources/shortcode/ and set the shortcode in the column text element in the text area.

Thank you!

Hello,

Please deactivate the extra plugins and check after. Yes, on the demo, posts are added from WordPress -> posts. You need to use a plugin for the RSS feed. You can find more details in this article https://tagembed.com/blog/rss-feed-plugins-for-wordpress/

Thank you!

Hi,

Please check this guide to enabled the mobile cache https://docs.wp-rocket.me/article/140-wrong-display-mobile-tablet-desktop

Thank you!

Hi,

The plugin will be displayed after you will do the update in Newspaper -> plugins or from the theme package.

Thank you!

Hello,

Unfortunately, I don’t know how the plugin works or its options. You have a slider element, but it only works on usual posts. You can check this topic https://wordpress.org/support/topic/use-feedzy-rss-on-a-slider/

Thank you!

Hi,

You need a cache plugin because the browser will not know what version to display without it.

Thank you!

Hello,

To have this implemented like featured videos then this can be done only with custom work -> https://tagdiv.com/submit-a-request/

Thank you!

Hello,

You need to use a plugin for this. You can find more details in this article https://tagembed.com/blog/rss-feed-plugins-for-wordpress/

Thank you!

Hello,

Please provide some screenshots and the link to your website.
Also, please ensure the settings are saved, and clear the cache.

Thank you!

Hello,

So I understand that you have solved the problem?

Thank you!

Hi @hojjo,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/ or you can use WP Rocket.
Also, please let me know what plugin you use for the cache now.

@Adrie Please post only in your created topic, because there are different issues

Thank you!

Hi,

You can add this to the code foe color color: #d2dae1;

.td_flex_block_1 {
counter-reset: section; /* Initialize the counter */
}
.td_module_flex::before {
counter-increment: section; /* Increment the counter */
content: counter(section) ". "; /* Display the counter value followed by a dot and space */
color: #d2dae1;
}

Thank you!

Hi,

You can change the limit here https://prnt.sc/bcoSlM7dgcQh -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_video_playlist_render.php

Thank you!

Hello,

Please provide the link to your website. Also, what plugin for cache do you use?

Thank you!

Hello,

For this error please check this guide – Theme is missing the style.css stylesheet error most of the time is because you upload the wrong zip.

Thank you!

Hi,

I think that you have malware on the website.
f you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
You could consider reinstalling the WordPress version, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
Please block /wp-json/tdw/save_css
If an attacker wants to target this URL /wp-json/tdw/save_css they can do so. Even if the website uses a different theme, the attacker can still try that URL. We could add an option to be able to enable/disable the Live CSS, it will be considered. But for now in order to remove it this can only be done with a modification to the composer plugin. I think that all that removing it requires is to comment this line of code – https://prnt.sc/RtwvL5Nc4ikR -> https://prnt.sc/ymZmhdUfp57U But as I mentioned, the attacker can still try to access the URL.

Thank you!

Hi,

Please copy the row from the desktop version and add it to the viewport mobile in the mobile menu section.

Thank you!

Hi,

The limit has been set with a purpose, because if you have many videos in the playlist, it can even lead to the website crashing, so it is not recommended to modify it.

Thank you!

Hi,

Please check this guide for banner size https://www.shutterstock.com/blog/optimal-banner-size
The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins).

Thank you!

Hi,

Please provide screenshots from posts-> categories to see the structure of the categories.

Thank you!