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Anamaria
tagDiv Staff

Hi,

You can to disable the Sign in/join from Theme Panel -> Header -> https://i.imgur.com/YwttygP.png

Thank you!

Anamaria
tagDiv Staff

Hello,

If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/

Thank you!

Anamaria
tagDiv Staff

Hello,

It seems that you have a plugin used for comments. You can check the settings from this plugin.

Thank you!

Anamaria
tagDiv Staff

Hi,

Our block doesn’t have this option.

Thank you!

Anamaria
tagDiv Staff

Hi,

I don’t know exaclty how this plugin works. I recommend buying WPML and follow the steps from the topic provided above and this guide https://forum.tagdiv.com/using-theme-translations-together-wpml/

Thank you!

Anamaria
tagDiv Staff

Hi,

I don’t know exaclty how this plugin works. I recommend buying WPML and follow the steps from the topic provided above and this guide https://forum.tagdiv.com/using-theme-translations-together-wpml/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please let me know if you can contact us via email and deactivate 2F authentication so we can investigate.

Thank you!

Anamaria
tagDiv Staff

Hello,

This can be added using a plugin which has Linkedin in the social counter as option.

Thank you!

Anamaria
tagDiv Staff

Hi,

The steps are the same. Check the console

Thank you!

Anamaria
tagDiv Staff

Hi,

Please check the console when you hit the save button and see if there is an error. With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ -> https://community.godaddy.com/s/question/0D58W00007ggvUDSAY/403-forbidden-error-not-sure-why

Thank you!

Anamaria
tagDiv Staff

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Anamaria
tagDiv Staff

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Anamaria
tagDiv Staff

Hi,

You can duplicate the footer template, but you need to have a different template for each language.
Yes, you can use the WPML. Please check this topic https://forum.tagdiv.com/topic/issues-with-rtl/

Thank you!

Anamaria
tagDiv Staff

Hello,

This plugin is not tested 100% with the theme. I think that you need to import a template individually for each language -> https://polylang.pro/doc/strings-translation/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please provide the screenshot from here -> https://i.imgur.com/rr9UQOT.png

Thank you!

Anamaria
tagDiv Staff

Hi,

Please also provide the structure of the subcategory of the primary category for which you want to create the mega menu.
If you have a parent category with subcategories https://i.imgur.com/ScOzLD5.png -> https://i.imgur.com/9F8KosV.png, please ensure that you only select the parent category for the mega menu.

Thank you!

Anamaria
tagDiv Staff

Hello,

This modification needs to be done custom by a developer. Unfortunately, these changes are beyond our knowledge. If you wish, you can contact our custom work team https://tagdiv.com/submit-a-request/

Thank you!

Anamaria
tagDiv Staff

Hello,

I think you are referring to the mega menu. You need to enable it. Please check our guide https://forum.tagdiv.com/mega-menu/ and make sure that the menu’s structure is correct.

Thank you!

Anamaria
tagDiv Staff

Hi,

Don’t hesitate to contact us if you have other questions.

Have a great day!

Anamaria
tagDiv Staff

Hi,

Can you please provide an example? Did you configure the filter on each block? you can apply filters on the blocks -> https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Anamaria
tagDiv Staff

Hello,

To activate the license, please check our guide here -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Thank you!

Anamaria
tagDiv Staff

Hello,

I don’t know exactly how this plugin works, but I think it will work. If the plugin provides a shortcode, then you can simply see it in the ad box element https://forum.tagdiv.com/ads-adsense-overview/

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, this must be done custom to show content based on geo location. You can try to use a plugin, but I can not recommend one because we haven’t tested one.
If you want you can try to contact our custom work team -> https://tagdiv.com/submit-a-request/

Thank you!

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