Hi,

The name of the image has special characters.

Thank you!

Hi,

Please try to change the name of the image and check after.

Thank you!

Hi,

You can use inline text to add additional text.

Thank you!

Hi,

For flex block, you should choose the current author “: Author – Current author”special filter: https://forum.tagdiv.com/flex-block-settings-guide/
After, please select an author and check after.

Thank you!

Hi,

Please disable the mobile theme plugin, clear the cache and check after.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hi,

Yes, you can use a plugin like this https://wordpress.org/plugins/ewww-image-optimizer/

Thank you!

Hi,

We can take a look at this and investigate the issue. Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/amp-end-of-line/

Thank you!

Hi,

You need to inspect the console as I said above https://www.nexcess.net/help/how-to-open-browser-console-for-inspection/

Thank you!

Hi,

I’m glad.

Have a great day!

Hello Megan,

Yes, you can exclude posts id or categories id -> https://i.imgur.com/Ezg0bJp.png -> https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello,

The images are working; please try to copy the link and paste it in a new tab.

Thank you!

Hello,

Please provide the link to your website. Also, do you use a plugin to optimize CSS and js?

Thank you!

Hello @kevinstolz,

Please scroll to the bottom of the forum and check this form https://i.imgur.com/jYjfgwj.png
Do you receive any errors?

Thank you!

You can translate them from Theme Panel -> Translations -> Translations -> https://i.imgur.com/ezhjmLq.png and on the elements where the translation does not apply
you need to edit the pages/templates with tagDiv Composer for the blocks or other elements to change the translation.
Also, for the menu, please go to Appearances -> menus and check the menu there; maybe you didn’t change the page’s name.
Also, the theme options cannot be translated.

Thank you!

Hello,

Please edit the logo with tagdiv Composer, select the logo and go into the tab SVG and delete the code.
Also, if you add logo image or logo text make sure that are set to show ->

View post on imgur.com

Thank you!

Hi,

I answered in this topic -> https://forum.tagdiv.com/topic/facebook-some-post-dont-show-image-preview/#post-511436

Thank you!

Hello,

The issue is that the image has extension webp for og:image https://developers.facebook.com/docs/sharing/webmasters/#media
Also, it depends. Do you use a plugin to add the extension webp or upload the images with this extension?
Also, you can set an image here https://i.imgur.com/P0c1Ll3.png

Thank you!

Hello,

Depends on how the authors were assigned to posts. Did you use a plugin?

Thank you!

Hi,

For the problem with the author links, maybe the author archives are disabled in the Yoast plugin; if they are, author links will be redirected to the homepage. Check if that is the case: http://prntscr.com/mbwwuk -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ after that clear all cache, purge CDN(if you are using) and check the results.
For author template, please make sure that the cloud template is set global -> https://i.imgur.com/BhXV265.png

Thank you!

Hello,

You can use a plugin for this, but Ii don’t know if the likes will be displayed on the blocks.
This can be done only with custom work.

Thank you!

Hi,

I saw that you also sent an email. My colleagues will respond to you there.

Thank you!

Hello,

You have a plugin conflict. Please deactivate the wp bakery plugin and check afterward.
We do not encourage you to use Wp Bakery at all. Please note that the WP Bakery has a conflict with the tagDiv Composer. Please use only one builder and not both. So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin. Please check our guide to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY ; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx ; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v

Thank you!

Hello,

Please try to activate the default theme and check afterward.

Thank you!

Hello,

Please check those settings on the menu -> https://i.imgur.com/LuHAU95.png or row/column -> https://i.imgur.com/ps1Rvh6.png

Thank you!