Hello,

I recommend using flex blocks instead of blocks 1 to 25. What is so different when you see it in mode view?

Thank you!

Hi,

You need to disable it, because this popup comes from Cloudflare.

Thank you!

Hello,

If you want to use the responsive version, the best solution is to disable the mobile theme plugin.

Thank you!

Hello,

Please stretch the row and check after -> https://i.imgur.com/950Pvxn.png

Thank you!

Hello,

Yes, these are the templates that are created for pages. You do not need to create a mobile page, only if you want to show different designs and content for mobile.

Thank you!

Hi,

Please let me know where exaclty you need to have those related articles inside the posts content.
You can set it only once on the template and it should works for all posts, like here https://i.imgur.com/0ARRlhL.png

Thank you!

Hello,

Please use a plugin for cache because now you have mobile theme on desktop -> https://imgur.com/W1KaV3U -> https://i.imgur.com/6z19Mek.png

Thank you!

Hello,

You can use a flex block and use one from those options https://i.imgur.com/Fo0R9ep.png

Thank you!

Hello,

I’m glad that is resolved; please check that all fields are translated; you need to set them manually for a few.

Have a great day!

Hello,

The following ad sizes are acceptable: 120×600, 160×600, 250×250, 300×250, 300×600, 320×100, 320×50, 600×200, 728×90, 750×100, 750×200, 750×300, 970×200, 970×250, 970×300, 970×90. The most popular formats are: 300×250, 300×600, 320×100, 320×50, 750×200, 970×250. Also, please let me know what element you use to set the ads. I recommend to use AD Box element.
You also need to change the size of the rest of the columns in that row to avoid having that issue with the column pushed in the new “row.”

Thank you!

Hi,

You can only delete rows containing empty columns, not entire empty columns. The layout of rows can be modified https://i.imgur.com/N4brJI9.png and you can set the gap between columns -> https://i.imgur.com/QF113Ad.png

Thank you!

Hi,

The submit button works, but you also need to do the page in mobile editor after submitting -> https://i.imgur.com/4MBDhfG.png

Thank you!

Hello,

You can translate it from Theme Panel -> Translations -> Translations -> https://i.imgur.com/l99ZsWZ.png -> https://i.imgur.com/z4CVOXV.png

Thank you!

Hello,

Please edit with tagdiv Composer, select the button and then remove the mobile menu with right-click like this https://i.imgur.com/F9dxeXx.jpeg

Thank you!

Hello,

The notification is not from our theme or our plugins. Please try to update the theme and WordPress to the latest versions and PHP 8.1
Also, do you have a child theme?

Thank you!

Hello,

You can reset your license from Newspaper -> System status and activate them with the new license. Also, after, you need to contact us via email at contact@tagdiv.com and provide the license certificate there to delete the domains from that license.

Thank you!

Hi,

This usually happens with cache plugins. If the cache plugin does not have mobile support, the mobile version can be delivered instead. Please make sure that you have enabled the mobile cache -> https://i.imgur.com/W1KaV3U.png

Thank you!

Hello,

You can translate them from Theme Panel -> Translations -> Translations -> https://i.imgur.com/XTK5q8c.png -> https://i.imgur.com/BHqxWoi.png

Thank you!

Hi,

It is a flex block, please provide a video with your steps.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you

Hi,

Please let me know what issue you have with the license.

Thank you!

Hi,

Please let me know for what you need the email. You can contact us at contact@tagdiv.com

Thank you!

Hi,

If you want to use Remove Unused CSS, you need to exclude many CSS files, so please use as I provided the screenshot.

Thank you!

Hello,

Please set the limit here to 1 -> https://prnt.sc/qZBjZo2p3bVu, and after, there should be no problem.

Thank you!

Hello,

You have the tagdiv mobile theme plugin installed. You can disable the plugin, or you can disable the plugin on the page https://i.imgur.com/fZGN0pf.png
If you want to continue with the tagDiv Mobile theme plugin, then you can edit the homepage using the theme panel settings > mobile theme – https://i.imgur.com/485PT9t.png also using the mobile theme plugin you need to add content for your page in mobile editor, this editor is at the bottom of pages – https://i.imgur.com/dsnoZKP.png the mobile content should be created using only the mobile editor, no builders.

Thank you!

Hi,

We recommend Load CSS asynchronously because sometimes the Remove Unused CSS can cause issues.

Have a great day!