Hello,

Did you have configured it -> https://i.imgur.com/PO6dgrY.png -> https://i.imgur.com/0DoEkKW.png -> https://i.imgur.com/GuRABP4.png -> https://i.imgur.com/W28mNLU.png ?

Thank you!

Hello,

Please check this guide to disable it https://developers.cloudflare.com/fundamentals/setup/account/account-security/2fa/ -> https://i.imgur.com/dwQm4Qt.png

Thank you!

Hi,

Please check this https://we.tl/t-fBUrAyzd23

Thank you!

Hi,

This option has been removed because it did not achieve the desired results.

Have a great day!

Copy and paste them in a new tab.

Hello,

Do you use Cloudflare?

Thank you!

Hello Gus,

Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J

Thank you!

Hi,

We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Hello,

This is strange; the backup wasn’t complete because, normally, you should have the previous version. The share buttons are displayed -> https://i.imgur.com/JMKIk9p.jpeg
Are you sure that you don’t have there a plugin conflict?

Thank you!

Hi,

Do you also have the same plugins and configuration for them?

Thank you!

Hello,

Before doing the update, please do a full backup to all files and disable extra plugins during the update process. You can see the changelog here https://tagdiv.com/newspaper-changelog/

Thank you!

Hi,

In cases like yours, what you need to do is to contact us via email at contact@tagdiv.com, provide the license key and let us know the domain that you need to assign the license. Our team from email will let you know what needs to be done further. Also, please include this link in the email to be quickly identified.

Thank you!

Hi,

This is not recommended, and I don’t know if this will be implemented.

Have a great day!

Hello,

AMP is deprecated as of January 2023-> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp so we don’t longer recommend it.
You have the mobile theme version now, so you can disbale the plugins to check the responsive version.

Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hi,

I’m glad that is resolved.

Have a great day!

Also, you can try to test using the default theme and see if the issue persists.

can you also, provide an account for test?

Hi,

You didn’t add this code to solve the issue with the images from what I see, please add the code in theme panel -> custom code -> custom CSS
.wp-block-image + .wp-block-image,
.wp-block-image + .wp-block-gallery {
margin-top: -25px;
}

Thank you!

Hi,

It is not recommended, but you can change the backup limit, which will help you.

Thank you!

Hi,

I checked and the image is full width there https://i.imgur.com/ThyEreT.png -> https://i.imgur.com/aNgOKqE.png

Thank you!

Hi,

Don’t hesitate to contact us if you need anything else.

Have a great day!

Hi,

Don’t hesitate to contact us if you need anything else.

Have a great day!

Hi,

Can you please provide the link to your website?

Thank you!

Hello,

To remove the sign in from mobile please go in Theme Panel -> Header -> Sign in/ Join and disable the option => https://www.screencast.com/t/bRsMhYYu7V8 after that you can remove the sign-in from the header with tagDiv Composer => https://www.screencast.com/t/Y5j6ArY8Ug , select the element and with right-click you can delete it => https://www.screencast.com/t/GshM3Q3nwDv

Thank you!

Hello,

The exclusive label is displayed on the blocks if your posts are locked -> https://forum.tagdiv.com/lockers/
To change the color of that badge you need to edit the pages that are assigned in the tabbed content element. You can find the pages in section of the pages.

Thank you!