Hello,

The page templates can’t be global on each page, and it is not working as a single template, for example.
Create a new page in Dashboard -> Pages, press the publish button, and view. Edit it with the TagDiv Composer: https://prnt.sc/gGw1zq0zdf3r and start customizing it as you like to add text, image using the elements from tagdiv Composer. You can import from the Cloud Library sections, blocks, etc. already designed.
You can create a sidebar like in this guide https://forum.tagdiv.com/sidebars-tutorial/

Thank you!

Hi,

We don’t recommend to using amp, because it is deprecated -> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp

Thank you!

Hi,

This usually happens with cache plugins. If the cache plugin does not have mobile support, the mobile theme version can be delivered instead.
Also, please let me know what plugin you use for the cache now.

Thank you!

Hi,

This usually happens with cache plugins. If the cache plugin does not have mobile support, the mobile theme version can be delivered instead.
Also, please let me know what plugin you use for the cache now.

Thank you!

Hello,

You can try to exclude this from cookies “tdb_favourites”. Please let me know what plugin for the cache you use.

Thank you!

Hi,

Usually, the color and image are set on the row, so please edit with tagDiv Composer and select the row and go in the tab CSS, select the viewport for phone https://i.imgur.com/IkbGWUS.png -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/

Thank you!

Hi,

Usually, the color and image are set on the row, so please edit with tagDiv Composer and select the row and go in the tab CSS, select the viewport for phone https://i.imgur.com/IkbGWUS.png -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/

Thank you!

Hi,

Usually, the color and image are set on the row, so please edit with tagDiv Composer and select the row and go in the tab CSS, select the viewport for phone https://i.imgur.com/IkbGWUS.png -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/

Thank you!

Hello,

Please select the element delete the z-index and after you can select the line -> https://i.imgur.com/PXH3G7D.png -> https://i.imgur.com/IkbGWUS.png

Thank you!

Hello,

For the category template, please use a posts loop; if you have set a posts loop, it will display all posts in this category. Alternatively, you can use Flex Block/Big Grid Flex and set the filter to “Category -Current category” => https://i.imgur.com/7P99qx0.png. This is why the block will display posts for each category.

Thank you!

Hi,

Please do a test using only tagdiv plugins and check afterward because maybe a plugin was updated.

Thank you!

Hello,

Please check if you have an option like “Add missing image dimensions” enabled in the plugin for cache; if yes, please disable it and clear the cache.
We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A -> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/

Thank you!

Hi,

We have investigated, but unfortunately, we have found a solution, but this will affect the other browsers.
Please try to install this plugin, because Safari have there an option for security, and can be resolved using this plugin -> https://wordpress.org/plugins/headers-security-advanced-hsts-wp/

Thank you!

Hi,

You can add the flex block where you want.

Thank you!

Hi,

You can edit the page using the normal editor -> https://prnt.sc/hst10jXDcwhT
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hi,

Unfortunately, I don’t understand which menu you’re referring to; this is how it should look for a subscriber.

Thank you!

Hello,

The issue is caused by the browser Safari after the latest updates; if you use another browser, then the tagdiv Composer will work.

Thank you!

Hi,

Provide some screenshots.

Thank you!

Hi,

In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
For the issue with the icon please resave the settings from the theme panel https://imgur.com/Pz3CjBz

Have a great day!

Thank you!

Hello,

Those websites are working. Are you sure that is not something like localhost?

Thank you!

Hello,

I recommend using a cloud template for all templates and disabling the tagdiv Standard pack plugin, which is deprecated. After you import a cloud template, you can assign it global for all posts, and after creating a sidebar with tagdiv Composer as you want -> https://forum.tagdiv.com/sidebars-tutorial/

Thank you!

Hello,

Please replace the block 17 with a flex block.
Also, what PHP version do you have? We recommend using flex blocks instead of the standard blocks 1-25 and a big grid full. The flex blocks and modules builder have more options.

Thank you!

Hello,

Please provide more details about what button you are referring to with screenshots.

Thank you!

Hi,

Please let me know exaclty the ad type you use. Also, you have this error in the console https://i.imgur.com/HIMx7ip.png Please check those topics to solve it https://support.google.com/adsense/thread/233917102/error-uncaught-tagerror-adsbygoogle-push-error-no-slot-size-for-availablewidth-0?hl=en -> https://support.google.com/adsense/thread/230233570/error-on-adsense-slot-size-adsbygoogle-push-error-no-slot-size-for-availablewidth-0?hl=en -> https://forum.ghost.org/t/google-ads-not-working-no-slot-size-for-availablewidth-0/17705

Thank you!