Hello,

The website is not working https://i.imgur.com/9iV6LEH.png. Did you have the amp plugin also installed?

Thank you!

Hello,

A shortcode can be inserted by using the element called “Column text” or “Text with title”. “Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.

Thank you!

5.2.168.55

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Hi,

This is my ip address 192.168.0.32

Thank you!

Hi,

I can’t find your email. Can you please let me know the subject of the email?

Thank you!

Hi,

You can set it to it in a block -> https://prnt.sc/4VKy-b4Igl78 and the you can customize it as you want https://prnt.sc/4VKy-b4Igl78 web-story

Thank you!

Hi,

Are there still problems? You can try to scan the website using Wordfence.

Thank you!

Hello,

I checked, and the menu doesn’t also work in the simulator.
Please do a test using only tagdiv plugins, without any plugin for cache and check after.
Also, please use this option from WP Rocket -> https://prnt.sc/ePcswJULMH6o

Thank you!

Hi,

The website is not working -> https://i.imgur.com/ZWme3Cj.png

Thank you!

Hi,
Calin is out of the office until next week. I have investigated, and unfortunately, this option does not seem to apply for CPT. I will add it to our list, and it will be addressed in the upcoming updates.

Thank you!

Hi,

I can not access the website https://i.imgur.com/szavmSk.png

Thank you!

Hello,

After you create the template for stories, you can set it to this shortcode in column text -> https://i.imgur.com/nWLUbqR.png -> https://i.imgur.com/DMuNS2S.png -> https://i.imgur.com/xTXhnfF.png

Thank you!

Hello,

I’m glad.

Have a great day!

Hi,

I think that there is malware. Please try to use Wordfence to scan the website and check if there appears warnings.

Thank you!

Hello,

I think you have an object cache. Please check this guide, delete the object cache file, and check again https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?
Also, during the investigation, know that we will disable the other non-tagDiv plugins.

Thank you!

Hello,

I’m glad.

Have a great day!

Hello,

I think that you use a single post template, and you need to edit the single post template to add there a block, and filter it.
Hello,
We have some filters like this. For example, add a flex block in a post template, go to the filter tab of the element’s settings, and from the dropdown category filter, you can choose between Single – More from author, Single – Related by category, Single – Related from tags. Those special filters will work as expected.

Thank you!

Hi,

It depends on what plugin you want to use. If the plugin provides a shortcode, you can set it in the column text.
So, please let me know what plugin you want to use.

Thank you!

Hi,

@Ruteris
I’m glad that is resolved.

@freeesmaster, please provide screenshots and the link to your website.

Thank you!

Hello,

You can translate it in the theme files wp-content/plugins/td-composer/legacy/common/wp_booster/td_social_sharing.php -> https://i.imgur.com/A6mIVVB.png

Thank you!

Hello,

Upon a quick analysis, I noticed that you’re using an older version of the theme.
Please update the theme to the latest version 12.6.5.
This malware infects not only theme files but also WordPress files or other plugin files. This malware was not detected only in our theme but also in many other themes and plugins https://www.bleepingcomputer.com/news/security/massive-balada-injector-campaign-attacking-wordpress-sites-since-2017 / -> https://cybernews.com/security/wordpress-malware-epidemic-balada-injector/ -> https://www.geoedge.com/balda-injectors-2-0-evading-detection-gaining-persistence /
You could consider reinstalling the WordPress version, reinstalling the theme, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
If you’re not sure how to do it, our custom work team can help you with both theme updates and malware file cleanup https://tagdiv.com/submit-a-request/

Thank you!

Hello,

Please activate the tagdiv Standard pack plugin and clear the cache.

Thank you!

Hi,

Please try to delete the tagdiv plugin and install it from Newspaper -> plugins. Also, you can try to upload it manually.

Thank you!