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Anamaria
tagDiv Staff

Hi,

Can you please provide the link to your website?

Thank you!

Anamaria
tagDiv Staff

Hi,

Do you use a plugin called classic widgets?

Thank you!

Anamaria
tagDiv Staff

Hello,

Do you have a backup to restore it? Did you make some changes?

Thank you!

Anamaria
tagDiv Staff

Hi,

You can add in the ad box only one image, you can try to use ad rotate and set the code in ad box-> custom code.
You can try if this plugin works https://wordpress.org/plugins/adrotate/ -> https://www.wpbeginner.com/plugins/how-to-manage-ads-in-wordpress-with-adrotate-plugin/

Thank you!

Anamaria
tagDiv Staff

Hi,

We can take a look; please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Anamaria
tagDiv Staff

Hi,

If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you

Thank you!

Anamaria
tagDiv Staff

Hi,

You can have different templates. You can duplicate the template and make sure that you have assigned that template for each category in Theme Panel -> Categpries.
The same steps are for all templates -> https://forum.tagdiv.com/topic/how-to-add-different-sidebare-for-different-posts-with-the-same-category/

Thank you!

Anamaria
tagDiv Staff

Hi,

Using the import/export option from the theme will allow you to import only the theme panel settings, the cloud templates go in tool > export – https://i.imgur.com/3Wxk885.png then to import you need to go in tool > import, then install the wordpress importer and click on run import – https://i.imgur.com/tyxoVvg.png
You can import cloud templates like in this guide https://forum.tagdiv.com/cloud-library-templates/ -> https://forum.tagdiv.com/cloud-library-templates/

Thank you!

Anamaria
tagDiv Staff

Hello,

Can you please provide some screenshots with your errors?

Thank you!

Anamaria
tagDiv Staff

Hello,

Yes, you can create a sidebar -> https://forum.tagdiv.com/sidebars-tutorial/ and copy the block from the homepage and put it in the sidebar with right-click.

Thank you!

Anamaria
tagDiv Staff

Hello,

This is made custom, but you can explore our single post templates at https://cloud.tagdiv.com/#/load/Single, choose which you want, and customize it as you wish.

Thank you!

Anamaria
tagDiv Staff

Hi,

There are only three pages for attachment templates.
Also, for the issue related to access the posts, please try to resave the permalinks; also, you can try to use another type of permalink.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can set the width here https://i.imgur.com/IvQoy8k.png

Thank you!

Anamaria
tagDiv Staff

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can not change the form content; maybe you can try to hide them with custom code css.

Thank you!

Anamaria
tagDiv Staff

HI,

The standard pack plugin is deprecated, so I recommend using cloud templates. You can change the color from here https://i.imgur.com/n67fCbs.png
So, as I said, please use a cloud template, because this demo has one for posts. You can also import another one.

Thank you!

Anamaria
tagDiv Staff

Hello,

What version of the theme do you have? Also, please provide the link to your website.

Thank you!

Anamaria
tagDiv Staff

Hello,

If you use the same template, you can change it now because this option is global for all posts that use the template.

Thank you!

Anamaria
tagDiv Staff

Hello,

Normally no. But you can do a backup for all files.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please edit with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can change the limit here https://imgur.com/HdRKKmL

Thank you!

Anamaria
tagDiv Staff

Hello,

Do you have an assigned a page for the menu -> https://forum.tagdiv.com/modal-popup/

Thank you!

Anamaria
tagDiv Staff

Hi,

For the issue with the icon please resave the settings from the theme panel https://imgur.com/Pz3CjBz

Have a great day!

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