Anamaria Hello,
Can you please provide the link to your website?
I think that a plugin adds the newsletter, like the MailPoet plugin.
If you want to delete a row, you can delete a row with the empty column using the right-click on the row icon -> https://i.imgur.com/JodWvlW.png -> https://i.imgur.com/e6bb8U5.png or using the drag and drop or you can click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG The same steps are to delete the elements.
I don’t recommend using an amp because it is deprecated. Also, use cloud templates and flex blocks instead of the templates from the theme panel and blocks 1-25 or big grid blocks.
We’ve analyzed the website and observed that you have many JavaScript scripts https://i.imgur.com/Z6xRj74.png, which should be minimized to achieve a good score. To achieve this, we recommend WP Rocket to minimize the resources.
Thank you!
Anamaria Hello,
Please let me know what theme version you have.
Please update the theme to the latest version 12.6.4.
This malware infects not only theme files but also WordPress files or other plugin files. This malware was not detected only in our theme but also in many other themes and plugins https://www.bleepingcomputer.com/news/security/massive-balada-injector-campaign-attacking-wordpress-sites-since-2017 / -> https://cybernews.com/security/wordpress-malware-epidemic-balada-injector/ -> https://www.geoedge.com/balda-injectors-2-0-evading-detection-gaining-persistence /
You could consider reinstalling the WordPress version, reinstalling the theme, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Thank you!
Anamaria Hi,
Can you please provide a video? You can try those on the row/column -> https://i.imgur.com/FxJPFfg.png
Thank you!
Anamaria Hello,
It is not recommended to save a page with tagDiv Composer, a page that was made with a visual composer, because it can appear errors.
Please note that the WP Bakery has a conflict with the tagDiv Composer. Please use only one builder and not both. So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin. Please check our guide to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY ; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx ; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v
Thank you!
Anamaria Anamaria Hello,
Please let me know what version of the theme you have.
Please make sure that you have the latest version of the theme 12.6.4
If an attacker wants to target this URL /wp-json/tdw/save_css they can do so. Even if the website uses a different theme, the attacker can still try that URL. We could add an option to be able to enable/disable the Live CSS, it will be considered. But for now in order to remove it this can only be done with a modification to the composer plugin. I think that all that removing it requires is to comment this line of code – https://prnt.sc/RtwvL5Nc4ikR -> https://prnt.sc/ymZmhdUfp57U But as I mentioned, the attacker can still try to access the URL.
Thank you!
Anamaria Hi,
Please let me know what browser you use. If you use Safari, please then use another browser.
Thank you!
Anamaria Hello,
1. For About Us or Follow Us, you translate them from Theme Panel -> Translations-> Translations, or you can set a space, and then it will not be displayed.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ -> https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/ and choose what mobile version you want.
2. Unfortunately, you can’t set the sticky menu to always sticky.
Thank you!
Anamaria Hello,
Please let me know what php version you have. Please update the php version to 8.
Also, do a test using only tagdiv plugins.
Thank you!
Anamaria Hello,
You have the mobile theme plugin activated; please deactivate it.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Also, please check this topic https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/
Thank you!
Anamaria Hi,
I’m glad I could help you. Please let us know if you have other questions.
Have a great day!
Anamaria Hello,
Please import a blank template and add this code in editor -> https://i.imgur.com/e2mZ262.png -> https://i.imgur.com/fsI7Ou7.png https://we.tl/t-vlobw0Hjb8 for the template.
Thank you!
Anamaria Hello,
You have the mobile theme plugin activated; please deactivate it.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Also, please check this topic https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/
Thank you!
Anamaria Hello,
You have the mobile theme plugin activated; please deactivate it.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Also, please check this topic https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/
Thank you!
Anamaria Hello,
Yes, it is based on the cookies. Please disable this option, and then if you unsubscribe, then the email address will be deleted -> https://i.imgur.com/e6EcHkV.jpg
Thank you!
Anamaria Hi,
Please let me know what errors you have.
You can delete it and reinstall it, but I would like to know what issues you have.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Anamaria Hi,
I just checked, and it seems you use a plugin for cache, which minifies the CSS and JS.
Please try to exclude those files from the plugin and check after.
– wp-content/plugins/td-cloud-library/assets/js/tdbMenu.js
– wp-content/plugins/td-cloud-library/assets/js/js_files_for_front.min.js
Thank you!
Anamaria Hi,
You can use a license on two websites, one live and one for testing, depending on what you want. Please go to the My License section and assign the domain that you want -> https://i.imgur.com/TxINWwn.png
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
Thank you!
Anamaria Hi,
Can you please provide an example of what you need? Based on my understanding, this is a request for custom development work to implement this feature.
Thank you!
Anamaria Hi,
A shortcode can be inserted by using the element called “Column text” or “Text with title”. “Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.
Thank you!
Anamaria Hello,
You can set the global template for categories -> https://i.imgur.com/sBRmlQp.png
1. You can use this element for subcategories in the category template -> https://i.imgur.com/a6weUh7.png
2. You can use the posts loop to show the posts from the current category. https://forum.tagdiv.com/posts-loop/
Thank you!
Anamaria Hello,
Please use other bowser. Now, there is an issue with the latest version of the Safari browser and tagdiv Composer.
Thank you!
Anamaria Hello,
Please exclude those files from Autoptimize->
– wp-content/plugins/td-cloud-library/assets/js/tdbMenu.js
– wp-content/plugins/td-cloud-library/assets/js/js_files_for_front.min.js
Thank you!
Anamaria Hello,
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Anamaria Hello,
To no index the pages, please check this guide https://yoast.com/help/how-do-i-noindex-urls/#:~:text=If%20you%20don’t%20want,Restrict%20advanced%20settings%20for%20authors%E2%80%9D.
You can change the date format from WordPress -> Settings -> General in Date Format => https://www.screencast.com/t/hMA3OjyexS where you can set the Date and Time Format.
Thank you!
