Hi,

I’m glad that my colleague helped you. Please let us know if you have other questions.

Thank you!

Hi,

You need to edit the page that is assigned in the tabbed content to edit the block.

Thank you!

Hi,

I answered you here: https://forum.tagdiv.com/topic/issue-with-alignment/. I think that you have some issues with optimising the CSS and JS. Can you tell me the browsers that you use?

Thank you!

Hi,

I think that you have a setting in Wp Rocket to delay the CSS until the first interaction -> https://prnt.sc/UGHXyZW3BO_m. I checked now, and it works well.

Thank you!

Hi,

Please provide some screenshots.
I see that you can add elements -> https://i.imgur.com/xodkAEt.jpg

Thank you!

Hello,

Do you edit the cloud template of the product?
For product, you need to set the text and meta description for each product when you add it https://yoast.com/product-descriptions-woocommerce-seo/

Thank you!

Hi,

This is the page https://i.imgur.com/6aryKc1.png and here is the code -> https://pastebin.com/5LhL0SN8 , you need to add the code in a new page in the editor code and after edit it with tagdiv Composer as you want, after et the page in modal popup -> https://i.imgur.com/lI2LPOb.png

Thank you!

Hello,

You can contact us via email at contact@tagdiv.com, where you can send the website link.

Thank you!

Hi,

Please check this https://i.imgur.com/0fxS6KP.png https://i.imgur.com/v5vAFnx.jpg

Thank you!

Hi,

Usually, that problem with icons is related to the CORS policy that is blocking the access -> https://i.imgur.com/vxvPj7H.png . This problem can be solved using those guides:
– https://forum.tagdiv.com/topic/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co/
– https://stackoverflow.com/questions/25577981/font-from-origin-has-been-blocked-from-loading-by-cross-origin-resource-sharing
– https://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co

Thank you!

Hi,

Please check this guide https://themeisle.com/blog/best-anti-adblock-wordpress-plugins/#gref

Thank you!

Hi,

Unfortunately, the theme is not compatible with this plugin.
My colleague has already replied to your query via email -> https://i.imgur.com/lklcZbJ.png
If you really want to use that plugin and you want us to investigate it, this request development is not covered by support. However, you can contact our custom work theme, and they can assign a developer to investigate and fix the issue for you https://tagdiv.com/web-development-services/

Thank you!

Hi,

You can hide it using custom code css -> https://i.imgur.com/I6FKrn3.png form.cart button.single_add_to_cart_button
{
display: none;
}

Set the code in theme panel -> custom code -> custom css.

Thank you!

Hi,

I will add it to our list.

Have a great weekend!

Hi,

Please let us know if you have other questions.

Have a great weekend!

Hi,

I think that you have a plugin like Autoptimize, which interfaces with js code for the menu.

Thank you!

Hello,

Please check this guide https://www.wpbeginner.com/plugins/how-to-automatically-log-out-idle-users-in-wordpress/

Thank you!

Hi,

You can add a button/link in the post editor -> https://i.imgur.com/V4lED7d.png There is no need to use the child theme

Thank you!

Hi,

Please edit the page normally in editor and change the setting for the page into Template: Default template because I think you have there the setting: Pagebuilder + Latest articles + Pagination and these are not editable by the tagDiv Composer plugin.

Thank you!

Hello,

Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Also, please check this topic https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/

Thank you!

Hi,

Please edit with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.

Thank you!

Hi,

This sounds more like a cache problem or object cache. Please check them.
Please let me know what plugin for the cache you use. Maybe you have the object-cache file. Please check this guide to delete it -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hi,

I made a test, and it works only with the SEO plugin for the mobile themes.

Thank you!

Hi,

You can use the custom format on the publish date and use the format from WordPress for a modified date.

Thank you!

Hi,

OK, I will wait for your video.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!