Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Hi,

Can you please provide some screenshots?
This is a video about how to change the fonts => https://www.youtube.com/watch?v=rbkYVyj1__Q also, you can use global font from Manager(Website Manager) -> Global fonts -> https://i.imgur.com/iY0bh4Y.png You need to edit with tagDiv Composer, select the menu -> https://i.imgur.com/5aLmN2O.png

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi @metapicksjp

There was an issue with popular (all time) will be fixed in the next update.

Thank you for your understanding!

Hi,

No mobile theme, mobile page template -> https://i.imgur.com/bgA7PMy.png

Thank you!

Hi,

We will investigate the issue; please contact us via email at contact@tagdiv.com and provide the wp-admin access.

Thank you!

Hi,

Usually, this happens when you set the page content in the header or footer sections.
-> https://i.imgur.com/381J9qm.jpg
-> https://i.imgur.com/wVGxYeg.jpg
-> https://i.imgur.com/0O3iGEg.jpg
So, please check if you have set the elements in the footer zone.

Thank you!

Hi,

We can take a look; please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

Please check those settings https://i.imgur.com/Am3cjvj.jpg

Thank you!

Hi,

Please check in the cloud template if you have there a single post template; if yes, please set it globally.

Thank you!

Hi @Noobiel

Please select the phone’s viewport and check if it is h1.
Do you have mobile page?

Thank you!

Hi,

Please edit with tagdiv Composer, select the menu login and change the text https://i.imgur.com/H5jgk6T.png

Thank you!

Hi,

This can be added only with custom work because the register form needs to be changed.

Thank you!

Hello,

Unfortunately, you can’t display the number of comments for the mobile theme.
You can only display the number of comments if you use a mobile responsive or mobile page.

Thank you!

Hi,

Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you are using a child theme or cache plugin, deactivate them, clear all cache, and try again.

Thank you!

Hi,

If you have a Single Post Template from Cloud Library, then you need to edit the post with tagDiv Composer => https://www.screencast.com/t/jHatJGC1qRf, select the Single Post Views => https://www.screencast.com/t/NhUGCRfI and with right-click, you can delete it.

If you have a standard template, then you can disable the post views from Theme Panel -> Post Settings -> Post and Custom Post Types => https://www.screencast.com/t/LAv90B5eZ (please make sure you have tagDiv Standard Pack activate for standard template)

Thank you!

Hi,

To add the share option please check this guide https://forum.tagdiv.com/social-sharing/

Thank you!

Hi,

It is not recommended to use a phone to do a website. We will do some tests and we will return with the results.

Thank you for your understanding!

Hi,

We can take a look; please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

Please let me know what version of the theme you have, if you recently added or updated a plugin, and when the problem appeared.

Thank you!

Hello,

I’m glad!
Please let us know if you have future questions.

Have a great day!

Hi,

Provide the link to your website.

Thank you!

Hi,

Please edit with tagdiv Composer and check this setting on the logo https://prnt.sc/K9Pm3QcKVtzi

Thank you!

Hi,

1. Please check in Jetpack plugin to have the status module enabled – https://i.imgur.com/RbsjkUR.png, only then will the option work popular jetpack – https://jetpack.com/support/jetpack-stats/
2. The cost for this implementation is $180.

Thank you!

Hi,

Please try to use this code https://i.imgur.com/RAhFkDP.png
.tdb_single_user_reviews_list .tdb-surl-review-rating:not(:last-child)
{
display: none;
}
Set the code in theme panel -> custom code -> custom css.

Thank you!

Hi,

I checked and the header look well on the firefox https://i.imgur.com/yemdwWm.jpg

Thank you!