Hi,

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi Alex,

Can you please provide some screenshots?

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

The pages are in the cloud template section and you need to search here -> https://i.imgur.com/XIYoTC6.jpg There are sections from the pages, so you can import them in a new page from the front end -> https://i.imgur.com/7KiOKxZ.jpg

Thank you!

Hi,

The featured image should have a size of at least 1200 by 675 pixels.
But please make sure that when you upload, it is full size, not a thumb.

Thank you!

Hi,

Yes, I can take a look at it; for this please contact us via email at contact@tagdiv.com and please provide wp-admin access and the link to this topic to identify you.

Thank you!

Hi,

Can you please provide a screenshot?

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

Can you please let me know what is the subject of the email?

Thank you!

Hi,

You can use the Flex Block or posts loop and customize it as you want -> https://i.imgur.com/hgP0ZE5.png

Thank you!

Hi,

Please let me know what version of the theme you have.
I want to take a look. Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Hi,

Please make sure that the settings are set correctly.
Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hi,

I checked, and it seems that you have another header on the homepage and there are two H1, one on the desktop version and one on the mobile version.
Please edit with tagdiv Composer, select the logo and disable the h1, also, select the viewport for phone and disbale it.

Thank you!

Hi,

You can use a code HTML and set it in column text.
A shortcode can be inserted by using the element called “Column text” or “Text with title”. “Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.

Thank you!

Hi,

I checked and the content is displayed -> https://i.imgur.com/tOgfzMd.png
Can you please provide a screenshot of what you mean?

Thank you!

Hello,

I’m glad that you managed to resolve it.

Have a great day!

Hello,

Unfortunately, if you have the option infinite load activates, the sticky sidebar works only for the first post, then the sticky sidebar will not work for the rest posts.

Thank you!

Hello,

This sounds more like a cache problem or object cache. Please check them.
Please let me know what plugin for the cache you use. Maybe you have the object-cache file. Please check this guide to delete it -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hi,

You need to add the logo text tagline for the sticky header -> https://i.imgur.com/GVJpxd4.png

Thank you!

Hi,

Please remove the category image from here https://i.imgur.com/nmVlt37.png and set them here -> https://i.imgur.com/kMXLeAv.png but please make sure that when you upload it to be full size -> https://www.screencast.com/t/Oxue274e

Thank you!

Hello,

I’m glad that you found the issue to resolve the error and the option to disable infinite loading.

Thank you!

Hi,

To change the font and color for the mobile menu please go to Theme Panel -> Theme Colors -> Mobile menu/mobile search => https://www.screencast.com/t/0CvSgXp9H to set a background image go in Theme Panel -> Background -> Mobile menu/mobile search => https://www.screencast.com/t/uvDejzbX to change the font from Theme Fonts => https://www.screencast.com/t/ANBQe7hQhJd

Thank you!

Hi,

You can use a revision of the page then -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hi,

Please check this guide https://kinsta.com/blog/403-forbidden-error/
Also, please contact your host about this error.

Thank you!

Hi,

Please go to the My License section and assign the domain that you want -> https://i.imgur.com/TxINWwn.png

Thank you!

Hi,

Please activate the tagdiv Standard Pack plugin.

Thank you!

Select preview please -> https://i.imgur.com/6miEj9Z.png