Hi,

I don’t know why there is this issue, but if you can’t investigate, we don’t know if there is an issue, just a plugin conflict or some settings that are interfering.

Thank you!

Hi,

Can you please provide a video about what you are referring to?

Thank you!

Hi,

Please set a blank space there.

Thank you!

Hi,

I’m sorry, but I’m not sure I fully understand what you are trying to achieve. To set the menu please check those guides -> https://forum.tagdiv.com/mega-menu/ -> https://forum.tagdiv.com/main-menu/
Also, please provide a screenshot with your menu structure.

Thank you!

Hello,

Please also test this on a wp default theme and see if WordPress sends the email properly.
Our theme uses WordPress’s default login but is styled differently.

Thank you!

Hi,

Please let me know when you try to edit the header again; are the changes displayed in the editor?

Thank you!

Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
No, you do not need a plugin to redirect to the homepage; this will automatically change, but please make sure that you have a cache plugin with the support alos mobile versions.

Thank you!

Hello,

There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Also, pagespeed is not covered by support -> https://forum.tagdiv.com/newspaper-theme-support/

To be able to optimize and to remove CLS and LCP please check these guide => https://developers.google.com/web/tools/lighthouse/ -> https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> https://web.dev/lighthouse-whats-new-6.0/ -> https://web.dev/lcp/ -> https://web.dev/cls/

Thank you!

Hi,

I’m glad that you figured it out.

Have a great day!

Hi Ian,

From what I see, the video is responsive https://i.imgur.com/e2KGfry.png
Also, for full width, I think that you need to stretch the row -> https://i.imgur.com/h5co4KJ.png. If this is not what you mean, then please provide screenshots and more details.
If there is a special category for this type with video, then you can assign the desired template in theme panel -> categories -> https://i.imgur.com/Gn9Avfv.png

Thank you!

Hi,

There is no option for this element to shop the excerpt, sorry.

Thank you!

Hi,

Can you please provide more details with screenshots? I checked now, and this is how the page is displayed -> https://i.imgur.com/obryZR4.png

Thank you!

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Hi,

With right-click -> inspect -> console -> select the error in the tab network -> preview https://i.imgur.com/muoYODz.png you can see the cause. Please provide a screenshot from there.

Thank you!

Hi,

I’m glad that you found the solution.

Have a great day!

Hi,

I see that you have this error on the page https://i.imgur.com/QUyRo3Z.png Also, I checked and seems you didn’t add the ad box for the sidebar in widgets -> https://i.imgur.com/8DJ2v1t.png
Also, the code that you have added is auto ads, so that is why is not displayed on the posts where you added -> https://i.imgur.com/oujj7jr.png

Thank you!

Hi,

We can take a look. Please get in touch with us via email at contact@tagdiv.com and provide the following wp-admin URL and credentials.

Thank you!

Hi,

This can be done with custom work.
About Jetpack, was there an update on the plugin?

Thank you!

Hi,

Do a test using only tagdiv plugins, without any extra plugin and check if the problem perists.

Thank you!

Hi,

What is the subject of your email?

Thank you!

Hi,

No, for me, this error is not displayed on your website. I think that this depends on your users, what browser they use, and what their version of the browser is.

Thank you!

Hi,

No, post n1 will be displayed because it has 1000 views.

Thank you!

Hi,

There is no issue for me, so I don’t know if the update will fix the issue.

Thank you!

Hi,

Please let me know what system you use. I checked, and for me using Android, the ads are not displayed.
Also, if I can’t check the issue, I don’t know the solution.

Thank you!

Hello,

I suggest you build your own CPTs and taxonomies so you can edit them in the plugin.
This issue has already been discussed here: https://forum.tagdiv.com/topic/edit-slug-url-of-tdtax_app_category-to-something-custom/
You need to create a page and set in the page to the posts list after set the id page in in My Account element https://forum.tagdiv.com/use-posts-lists-shortcode/

Thank you!