Hi,

Unfortunately, there is no solution.

Thank you!

Hi,

Please let me know for what is used that js code.

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Hi,

Did you create the page in the editor or with tagdiv Composer?

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Did you contact us via email?

Hi,

Is it not recommended to have a different URL, that is why it is not working.

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Hello,

You need to change the layout of the row -> https://i.imgur.com/K5aphZJ.png or add a new row and add the element there.
You can find more details here -> https://tagdiv.com/flexibility-rows-columns-newspaper-theme/

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Hello,

Those are on our list for future features, but I don’t know when exaclty will be implemented.

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Hi,

Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you are using a child theme or cache plugin, deactivate them, clear all cache, and try again.

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Hi,

Please remove the account and reconnect the Facebook and Instagram accounts.

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Hello,

Unfortunately, the like button is deprecated due to privacy policy.
You can try to add the code provided from this guide in the Theme Panel -> Analictycs/ Js Codes -> head https://www.hostinger.com/tutorials/wordpress/how-to-add-facebook-like-button-to-wordpress
https://support.mozilla.org/en-US/kb/third-party-cookies-firefox-tracking-protection
https://www.the-parallax.com/apple-safari-intelligent-tracking-prevention-facebook-share-like

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Hi,

Did you use a cloud template?

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Hi,

I see that your website is under construction, so please provide some screenshots or a video.

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Hi,

Please make sure that the settings are set correctly.
Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

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Hi,

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/featured-image-not-showing-in-whatsapp-share/
https://wordpress.org/support/topic/featured-image-is-not-showing-when-shared-via-whatsapp/
https://wordpress.org/support/topic/featured-image-not-showing-up-on-whatsapp/
https://theme.co/forum/t/whatsapp-share-thumbnail-not-showing/52140/5

Thank you!

Hi,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hi,

We solved and we added in every update improvements for security. If you want, we can take a look, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Hi,

You can have the author or hide in every post/article if you use a different template for each post/article. If you want the same design, you can duplicate the templates.
Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/; The same steps are to duplicate any template.

Thank you!

Hello,

You can have different ads in every post/article if you use a different template for each post/article. If you want the same design, you can duplicate the templates.
Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/; The same steps are to duplicate any template.

Thank you!

Hi,

In order to make them to look the same size, you’ll need to set an excerpt on title and post content like this -> https://i.imgur.com/o8UQm5B.png
Also, you can set the excerpt on words or letters from theme panel -> https://i.imgur.com/c7Q8ckX.png
Here is a similar topic -> https://forum.tagdiv.com/topic/flex-block-1-and-same-blocks-height/

Thank you!

Hello,

It seems you have added this section in the header section https://i.imgur.com/0nBp2IO.png You can try to move it to the content section, or delete the element page title from here -> https://i.imgur.com/0scr4Up.png

Thank you!

Hi,

You can set the ads in Single Post Template from tagDiv Cloud Library and you can set top ad, 3 inline ads set after x paragraphs, and bottom ad; please check this article -> https://forum.tagdiv.com/article-ads/ and video https://www.youtube.com/watch?v=biTpVVlr8j8 This option is added for many years

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Hello,

Please replace it with a Single Bg Featured Image https://i.imgur.com/zyvEnYr.png

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Hi,

Did you set the requirements -> https://forum.tagdiv.com/requirements-for-newspaper/? Do you have extra plugins installed? If you can’t solve it, please get in touch with us via email at contact@tagdiv.com and provide the wp-admin access.

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Hi,

My colleague answered to your topic https://forum.tagdiv.com/topic/override-td_woo-code/

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Hi,

Please check those screenshots https://i.imgur.com/JodWvlW.png -> https://i.imgur.com/e6bb8U5.png

Thank you!