Hello,

This is the code for the page -> https://pastebin.com/Yw2AsPF3 please set it in a new page in code editor, and after you can set the page in modal popup -> https://forum.tagdiv.com/modal-popup/
In the newsletter provided by our theme, you can use embed code from Mailchimp, Mailer Lite or FeedBurner -> https://forum.tagdiv.com/the-newsletter-plugin/ Please check if it is like this -> https://i.imgur.com/MaowNUz.png
If you want to use another newsletter, you can set the code in column text or text with title => https://www.screencast.com/t/N6rPZvAa The shortcode/code is automatically saved.
Also, you can use the lead element that is in the page, but with this you can only collect emails; If you use the lead element, this will be added in Opt-In Builder -> Emails.

Thank you!

Hi,

Please check this guide and upload custom fonts https://forum.tagdiv.com/font-customization/, and check after.
Also, do you have a plugin for optimization? Maybe there is an option to delay the font.

Thank you!

Hi,

Sorry, please disable the inline css and check after.

Thank you!

Hi,

Sorry, please disable the inline css and check after.

Thank you!

Hello,

This code for ads needs to be added in the head tags. You need to add the code in Theme Panel -> Analytics/Js Codes https://imgur.com/IXgNkon
Please delete the code from where you added it and add it only in the head tags.

Thank you!

Hello,

I see that you removed the space -> https://i.imgur.com/7JZBm2o.jpg
Also, please check this topic about tdb_templates https://forum.tagdiv.com/topic/hide-templates-from-public-publishing/

Thank you!

Hello,

@SP1,
Please check this topic about your issue https://forum.directadmin.com/threads/errors-ah01067-failed-to-read-fastcgi-header-ah01075-error-dispatching-request-to.57478/ -> https://serverpilot.io/docs/error-failed-to-read-fastcgi-header/
Also, please contact us via email.

@jtoney, Usually, the 5xx is related to the server -> https://www.conductor.com/academy/http-status-codes/faq/server-error-5xx/

Thank you!

Hi,

Please go to the theme panel -> block settings -> inline css and enable the option to minify the css and js, clear the cache and check after.
Also, make sure that you have the same plugin on both websites.

Thank you!

Hello,

Please try to update the theme manually via FTP -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hi,

The pagination doesn’t work also, for Android. Please check if you have modSecurity on the host.

Thank you!

Hello,

Please use this code .single .tdb_single_content .tdb-block-inner.td-fix-index
{
word-break:auto-phrase;
}
Set the code in Theme Panel > Custom code -> Custom css.

Thank you!

Hi @jtoney,

Did you have tried the above suggestions?
Also, please try this option https://i.imgur.com/0wwOJ0w.png to set it on delayed.

Thank you!

Hi,

1. You can not delete the empty column, only the row that contains empty columns.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> https://i.imgur.com/JodWvlW.png -> https://i.imgur.com/e6bb8U5.png or using the drag and drop or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG The same steps are to delete the elements.
2. Depends what plugin and for what you want to install. You can test what plugins you want to use and see if the work.
3. Please edit the single post template, select the single post content and check this option https://i.imgur.com/8gr8pp3.png
4. You can set what style you want, and it is applied to the accent color. There is no style to show the color individual for each social icon.

Thank you!

Hi,

Unfortunately, there is no option to close the filter tab. I will add it to our list for future improvements.

Thank you!

Hello,

I don’t know exaclty how this works; I have seen it used for some customers.
Unfortunately, I don’t know other solution.

Thank you!

Hello,

Normally a page is set in the menu when you want to have a page menu https://forum.tagdiv.com/page-menu/ -> https://i.imgur.com/TuPhV1T.png, not a page with content, that is why you have the space there. You can set like a custom link there.

Thank you!

Hi,

You need to add this code https://i.imgur.com/n3tsXsV.png to add a link.

Thank you!

Him,

I’m glad that is resolved.

Have a great day!

Hello,

Please check this screenshot https://i.imgur.com/nYwqXHf.png

Thank you!

Hi,

I’m glad that is resolved.

Have a great day!

Hi,

Please provide a screenshot of where you want to have the image.
You can create your own module https://forum.tagdiv.com/modules-builder-newspaper-theme/ and use flex builder loop to display it https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/ -> https://i.imgur.com/fGCzDxe.png

Thank you!

Hello,

Please provide the link where you have added the video. Please let me know how you added the video, and what element you used.

Thank you!

Hello,

Please provide the link to your website, how you added the ads and the type of the ads.

Thank you!

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hello,

Please make sure your theme and plugins are installed correctly, also, you can try to reinstall the theme and plugins
-> https://forum.tagdiv.com/install-via-wordpress/
-> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you do not have other extra plugins activated during the installation, as this may interfere with the installation process.
To install a prebuilt website, please activate the theme -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps.

Thank you!