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Anamaria
tagDiv Staff

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Anamaria
tagDiv Staff

Hello,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) if you’ll set it to 256M, and is still not working, please check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps. Also please make sure that you use an SSL to have https.
Also if the theme is not activated you’ll get the same message, make sure that you have the theme activate as in our guide from here -> https://tagdiv.com/how-to-activate-the-newspaper-theme/

Let us know about your results!

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad you solved it.

Have a great day!

Anamaria
tagDiv Staff

Hello,

Please provide screenshots and how you added the buttons.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know what element is set in the column text, and provide some screenshots.

Thank you!

Anamaria
tagDiv Staff

Hi,

The options from Post setting>Post and Custom Post Types are for standard templates and do not apply to cloud templates as you have.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know what issues you have after the update. Also, you do not need to buy a new license to do the update. Also, please check the console when you try to do the update.
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases); in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Anamaria
tagDiv Staff

Hello,

You can try to use this section https://cloud.tagdiv.com/#/single/page/Sections/2496 you can import it from cloud template where you can set your own content.

Thank you!

Anamaria
tagDiv Staff

Hello,

You need to download the package; there is the folder, not the Newspaper zip package.

Thank you!

Anamaria
tagDiv Staff

Hello,

You need to set the post type here https://prnt.sc/M8xdcz58WusR

Thank you!

Anamaria
tagDiv Staff
Anamaria
tagDiv Staff

Hello,

Please disable the minify the inline css and clear the cache.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can create your own module -> https://forum.tagdiv.com/modules-builder-newspaper-theme/ and use the flex block builder to display it -> https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please provide the link to your website where is the issue.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can make a row or column sticky: https://prnt.sc/sR1ppwW85x9M

Thank you!

Anamaria
tagDiv Staff

Hello,

You need to use the html code to add a link. link text

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide the link to your website.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know the type of ad sense. Also, please let me know if you have added them for mobile and provide the link to your website.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please provide more details about what wasn’t as you expected.

You can request a refund here: https://themeforest.net/refund_requests/new, this request will be analyzed if the terms of use of the theme have been respected.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know what issues you have after the update.
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases); in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Anamaria
tagDiv Staff

Hi,

If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases); in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

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