Hello,

I recommend setting the background color on the blocks -> https://i.imgur.com/gt5eKPc.jpg and checking after.

Thank you!

Hello,

No, you can use the same license on two websites, but after you finish the process of moving the content and the website close, please get in touch with us via email at contact@tagdiv.com and provide the license there and we will remove the license on that website.
To add the social icons you need to edit with tagDiv Composer, search after social icons and set the link for social platforms https://www.screencast.com/t/kATmr6b3yg
You can manage the social icons for the mobile menu from the Theme Panel -> Social/APIS -> Social Networks => https://prnt.sc/10112uu
Please make sure the links contain the https://www.

Thank you!

Hi,

Please open the console and try to save something.
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.

Thank you!

Hello,

Those can be done with custom work. You can request a quote here https://tagdiv.com/web-development-services/

Thank you!

Hi,

Please don’t set the for the first column the margin and check after. Please let me know what value you set.

Thank you!

Hi,

This plugin is not tested 100% with the theme. I think that you need to import a template individually for each language -> https://polylang.pro/doc/strings-translation/

Thank you!

Hello,

1. Please set a margin left for each column.
2. Please check if you have set the position relative to the screen -> https://i.imgur.com/6uJ6xtF.jpg

Thank you!

Hi,

Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Hello,

The theme has this option for lazy load -> https://i.imgur.com/OMgXGk3.png

Thank you!

Hi,

I’m glad.

Have a great day!

Hi,

You need to edit this file tds_module_real_estate_pro_2 from this plugin td-demo-real-estate-pro -> modules and change here the symbol -> https://i.imgur.com/zKSnuqX.png

Thank you!

Hi,

If the tagdiv plugins are deactivated, you will only have shortcodes on the website. Please activate the plugins to see your website.

Thank you!

Hi,

The theme is missing the style.css stylesheet error. One of the reasons you may receive this error is if you have uploaded the incorrect file – https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

Thank you!

Hi,

You can make a request here: https://tagdiv.com/web-development-services/ where you can detail your request, and based on the details provided, we can make a cost estimation.

Thank you!

Hi,

Please use the PHP version 8.0 and also, please let me know if you have tried the steps from here https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/

Thank you!

Hello,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please let me know what plugin for the cache you use now.
I hope this helps.

Support Hours (GMT+2)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Hello,

Please provide more details about where you add the video with screenshots.

Thank you!

Hi,

I checked, and it seems you have the mobile theme plugin installed. You should create the content with the Mobile Editor https://forum.tagdiv.com/the-mobile-theme/

The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
So, if you want to use the cloud templates, then you need to disable the mobile theme and AMP plugins, and then use the responsive version.
You can disable the mobile theme plugin on the pages from the Gutenberg editor using the following option => https://www.screencast.com/t/axXRJsWby
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ -> https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/ and choose what mobile version you want.

Thank you!

Hello,

That code is set in the theme files and can be rewritten using this code, select the port view on the phone, select the content zone and set the margin-left and right to -20 and set this code in width
calc(100% + 40px)

=> https://www.screencast.com/t/Ek89ppzTGldT You can use this method for both (mobile responsive version or mobile page)

You can change the font size and line height.

Hope this helps you!

Thank you!

Hi,

You can try to create your own modules -> https://forum.tagdiv.com/modules-builder-newspaper-theme/ here you can use the module featured image and the custom field to show the images. -> https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/

Thank you!

Hi,

If you have the latest version 12.6, you can filter the blocks using custom filed, the custom filed needs to be the type of text assigned to the posts, or CPT and use this value in the post id or use type acf type true/falser to include,exclude posts https://i.imgur.com/bpiJMXL.png

Thank you!

Hi,

I want to take a look. Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin access and license certificate.

Thank you!

Hi,

I don’t have an estimated date when the issue will be resolved.

Thank you!

Hello,

Please use the classic editor https://prnt.sc/B9g0SeFDbVq4 -> https://prnt.sc/tlp-xNJLzX75
-> https://prnt.sc/B5VnNgXWmTAI and check after.

Thank you!

Hi,

The cloud templates are custom post types, and these can be an index or not, therefore you can use Yoast SEO to control the SEO for cloud templates, for example https://i.imgur.com/6BRLmIs.png after that you need to reindex your website on Google (or you can reindex only that link).

Thank you!