Hi,

Please use this code
.td-scroll-up {
background-color: blue;
}

The code needs to be set in the Theme panel -> Custom code -> Custom CSS => https://www.screencast.com/t/fxetQe24ZHf

Thank you!

Hi,

Please try to do a test using only tagdiv plugins.
Also, please let me know what plugin for SEO you use.

Thank you!

Hello Howard,

Please get in touch with us via email and provide the technical details. You can send the email to contact@tagdiv.com

Thank you!

Hi,

The color for ToTop Button is the Accent color from Theme Panel -> Theme Color -> General Theme color => https://i.imgur.com/gvoN3sh.png

Thank you!

Hi,

You must add the Theme Panel -> Analytics/ js code.

Thank you!

Hi,

Please let me know what plugins you have activated on the website. Only the license became deactivated or tagdiv Composer plugin is also deactivated?

Thank you!

Hi,

You can find the plugin in the theme package -> https://forum.tagdiv.com/whats-included/, which you can download from your Envato account.

Thank you!

Hi,

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Please check the permalink of the post; please provide some screenshots.

Thank you!

Hi,

The option to turn them off (the ads )can be found in Newspaper -> System status -> https://i.imgur.com/N5Iq4j6.png

Thank you!

Hi,

This can be done with custom work because there needs to be implementation for this type of custom field.

Thank you!

Hello,

Usually, the color and image are set on the row, so please edit and select the row and go in the tab https://i.imgur.com/iqpxjpt.jpg -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/ please check each row/column/zone and delete the background color -> https://i.imgur.com/LgeVdGD.jpg

Thank you!

Hi,

Please provide the link to your website.

Thank you!

Hello,

This type of custom field is not implemented. The element called “Form Input” is implemented to support fields like text, url, email, textarea, number, select, checkbox, radio, and button group..

Thank you!

Hello,

You can change only the default page template from here https://forum.tagdiv.com/page-templates-2/

Thank you!

Hi,

Please check when you upload the image to see if it is full-size.

Thank you!

Hi,

You can contact us via email at contact@tagdiv.com

Thank you!

Hi,

Please deactivate, delete, and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
Also, if you have other extra plugins, please disable them.

Thank you!

Hello,

Please let me know what version of the theme you have. If you don’t have the latest version of the theme 12.5, then please update it.
My recommendation is that before updating the theme to make a full backup for the database and current website, disbale the extra plugins during the update process, after that update the theme manually – https://forum.tagdiv.com/how-to-update-the-theme-2/ (after the theme update, make sure that the needed plugins are installed, like tagDiv Composer, maybe tagDiv Standard Pack and tagDiv Cloud Library).
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hi,

Please provide screenshots with the settings that you have for the cache plugin. What plugins have you installed on the website?

Thank you!

Hello Nick,

Please provide more details about the album review; Is this a post or a CPT? Also, please provide more details with screenshots to be able to help you efficiently.

Thank you!

Hi,

Please let me know why the code needs to be set in the header. If the code needs to be set in the head/body/footer you can add it in Theme Panel -> Analytics/ js code.

Thank you!

Hi,

You can use a license on two websites, one live and one for testing. Please go to the My License section and assign the domain that you want -> https://i.imgur.com/TxINWwn.png

Thank you!

Hello,

Please check this guide https://developer.twitter.com/en/docs/twitter-for-websites/cards/guides/troubleshooting-cards -> https://wordpress.org/support/topic/twitter-cards-suddenly-not-validating/

Thank you!

Hi,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edited with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!