Hi,

Our them has only the option to exclude all pages from search -> https://i.imgur.com/TFQ2IGH.png but you can use a plugin that can exclude only the selected page/post -> https://wordpress.org/plugins/search-exclude/

Have a great day!

Hi,

You can set the meta description for the category; this can be displayed on the category using the element Category Description -> https://i.imgur.com/dY8Uas5.png the description needs to be set for each category -> https://i.imgur.com/qLjhnQ9.png -> https://yoast.com/taxonomy-seo-categories-tags/

Thank you!

Hi,

You can remove the Single Post Author editing with tagDiv Composer and with a right-click you can delete => https://i.imgur.com/GNzcGmJ.jpg , or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page => https://i.imgur.com/vkQVCjn.jpg this change will be applied to all posts that use that template and you can delete any element like this.

Thank you!

Hi,

Please let me know the type of ad. If the ads are auto ads, then you need to add the code between head tags, this can be set in our theme in Theme Panel -> Analytics/Js Codes. Example: https://prnt.sc/1tju9qf -> https://prnt.sc/10jk7fq, the code needs to be set only once per page -> https://www.wpbeginner.com/beginners-guide/how-to-add-google-adsense-to-your-wordpress-site/

Thank you!

Hello,

In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please use the last version of WordPress 6.2 with the last theme version Newspaper 12.4 (if you have a theme version older, then tagDiv Composer does not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.

Let me know the results!

Thank you!

Hello,

Please provide more details about your issues with screenshots.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Please check this guide https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!

Hello,

If you using the Flex Block or Big Grid Flex in the layout is the option “Show date” and you can choose to hide => https://www.screencast.com/t/6UPXQbiTO2 the same for author.

Thank you!

Hello,

Please provide more details about what you mean.

Thank you!

Hello,

For the mobile theme, this option is not available.

Thank you!

Hi,

In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hello,

The Revolution Slider that we provide is a Bundled Plugins in our theme. No need to activate it, simply ignore the activation messages and you can use it for the sliders that our theme is providing -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/.
What is a bundled plugin?
– https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Thank you!

Hello,

You can create a taxonomy like this https://i.imgur.com/nW8eQtO.png, but another option the theme doesn’t have.

Thank you!

Hello,

Please try to set the row layout to this https://i.imgur.com/r0hcyNh.png and drag and drop the logo there

Thank you!

Hello,

Unfortunately, I can’t access your website -> https://i.imgur.com/2fVu2KV.png Please provide some screenshots.

Thank you!

Hello,

Please provide screenshots with what you want to achieve.
In the post editor, you can edit from here https://i.imgur.com/u8XIv6E.png

Thank you!

Hello,

Indeed seems to be some issue, I will add it to our list for investigation.

Thank you!

Hi,

Please set the wp-memory and the requirements like our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also, make sure that you are using SSL and you have a good bandwidth; the one from our server is 1GB/s, and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Also, you can check the console if you receive a message error.

Thank you!

Hello,

Please let me know what plugin for translate you use.

Thank you!

Hello,

After you install those plugins, you can import the pages from tagDiv Cloud Library, and add your acf and custom post type and taxonomies there.

Thank you!

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hello,

Please try to reinstall the prebuilt website and check after.
Also, you can contact us via email at contact@tagdiv.com and provide the wp-admin access.

Thank you!

Hello,

I have tested it, but for me works https://i.imgur.com/BLTkgx2.jpg please try to check if you have some error in the console when you edit the values.
Also, check this setting on the row -> https://i.imgur.com/sFnScRP.png

Thank you!

Hello,

Please provide more details about your issue, and what error you received.

Thank you!

Hi,

In order to make them to look the same size, you’ll need to set an excerpt on title and post content like this -> https://i.imgur.com/o8UQm5B.png
Also, you can set the excerpt on words or letters from theme panel -> https://i.imgur.com/c7Q8ckX.png
Here is a similar topic -> https://forum.tagdiv.com/topic/flex-block-1-and-same-blocks-height/

Thank you!