Hello,

There is an issue with the Firefox browser; please use another browser until this is resolved.

Thank you!

Hello,

I’m glad.

Have a great day!

Hi,

Can you please provide the link to your website?

Thank you!

Hello,

This is not recommended.
If you want to redirect sitemap.xml to your homepage and no longer use the sitemap functionality, you may first disable Yoast’s sitemap generation:

Go to your WordPress dashboard.
Navigate to SEO > General > Features.
Find the XML Sitemaps toggle and turn it Off.
Save the changes.

Thank you!

Hello,

I checked, and the issue seems to occur because these are not set in a separate row. Please place them in another row, and the problem should no longer appear. Also, for mobile, the filter appears here -> https://i.imgur.com/zB668sr.png. If you hit the button, you will see the filters option.

Thank you!

Hello,

You can create a new menu and assign it to the mobile menu -> https://forum.tagdiv.com/main-menu/. To set the menu, go to the mobile viewport, click on the menu icon and check if you choose a menu from this dropdown: https://app.screencast.com/kXblv69NkhU60

Thank you!

Hello,

Please disable AMP. AMP is deprecated as of January 2023-> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp, so we no longer recommend it.

Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Hello,

Unfortunately, this link is not working -> https://i.imgur.com/WZ1S7X7.png We are rom Romania
I see that you have created two topics and there are added videos. I will check them and get back to you soon.

Thank you!

Hello,

You can let only H1 for one logo, for example, on desktop not all 4. Now, you have H1 on the sticky mobile menu.

Thank you!

Hello,

You have also, on the sticky, for mobile and desktop https://i.imgur.com/oXM65fB.png -> https://i.imgur.com/LZasEkF.png

Thank you!

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin and cPanel access and include the link to the topic in the email?

Thank you!

Hello,

Please check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/; the same steps are for duplicating any template.
Also, for rows please check those guides > https://tagdiv.com/flexibility-rows-columns-newspaper-theme/
-> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/

Thank you!

Hello,

Unfortunately, I don’t know exactly what might be causing this issue, but what I can tell you is to give up on AMP because it has been deprecated for 2 years -> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp, so we no longer recommend it. Please check also, this topic https://forum.tagdiv.com/topic/amp-end-of-line/

Thank you!

Hello,

I just checked your website, and it seems that only the text is loaded. Please try disabling the autoplay option from the slide element https://i.imgur.com/QGRtLrk.png and check afterward.

Thank you!

Hello,

Can you please provide more details about what slideshow you are referring?
Also, for shop please contact us via email at contact@tagdiv.com and provide the wp-admin access.

Thank you!

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin and cPanel access and include the link to the topic in the email?

Thank you!

Hello,

Can you please provide more details about your issue? Like what plugin or element you use for a slideshow, screenshots, and the link to your website.

Thank you!

Hello,

Please provide some screenshots about your issue.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

I just checked your website, and it seems to work well. Please check this video -> https://we.tl/t-679yYmw4Gh

Thank you!

Hello,

Please use another browser because there is an issue with the Firefox browser.

Thank you!

Hello,

Can you please if you have the thumbs created with this extension webP? For example, 696×696

Thank you!

Hello,

Unfortunately, no. You can try to set the code in the Theme Panel -> Analytics/JS code in the head with script tags.

Thank you!

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin and cPanel access and include the link to the topic in the email?

Thank you!

Hello,

You need to change the permalinks of those pages -> https://i.imgur.com/qleOUDe.png

Thank you!

Hello,

For this, I recommend creating your own module, like in our guide https://forum.tagdiv.com/modules-builder-newspaper-theme/ -> https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/

Thank you!