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Anamaria
tagDiv Staff

Hello,

Please check with the tagDiv Composer and disable the H1. For example, H1 from logo(header, footer, mobile, sticky) : https://forum.tagdiv.com/topic/6-h1-tags-on-front-page-bing-have-deindexed-my-site/

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad.

Have a great day!

Anamaria
tagDiv Staff

Hi,

When the mobile theme plugin is used, you need to set for pages the page content in the mobile editor using only the options from that editor – https://i.imgur.com/p8EqE1b.png. also, there is an option to disable the mobile theme from a page/post – https://i.imgur.com/d3kTBRf.png. This option appears in the Gutenberg editor. After you disable the mobile theme on the page, you can assign the mobile page.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Anamaria
tagDiv Staff

Hello,

There is an issue with the Firefox browser; please use another browser until this is resolved.

Thank you!

Anamaria
tagDiv Staff

Hi,

Do you have the single post view element in the single post template? Also, you can enable the view from the option in the theme panel to show views on post.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can not use those shortcodes on the pages, you can use them only on the single post template. You can set, for example, text on the pages, using column text and other elements https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check if you have this option enabled -> https://i.imgur.com/yYmYUEU.png

Thank you

Anamaria
tagDiv Staff

Hello,

Please select the error in the tab network -> preview, and you can see the cause.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/
We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please disable AMP. AMP is deprecated as of January 2023-> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp, so we no longer recommend it.

Thank you!

Anamaria
tagDiv Staff

Hello,

Do you have the AMP plugin installed and activated?
Can you please provide the link to your website?

Thank you!

Anamaria
tagDiv Staff

Hi,

This usually happens with cache plugins. If the cache plugin does not have mobile support, the mobile version can be delivered instead. Please make sure that you have enabled the mobile cache -> https://imgur.com/Es7nHNh -> https://i.imgur.com/W1KaV3U.png

Thank you!

Anamaria
tagDiv Staff

Hi,

You should check the errors from the console (CTRL + right-click -> Inspect -> Console) while it is loading so you can see which errors you encounter there.
Please check the steps from here: https://forum.tagdiv.com/topic/unable-to-edit-text-with-title/ and also another possible issue as here: https://forum.tagdiv.com/topic/403-error-on-tagdiv-composer-when-trying-to-use-wp-editor-wpedito-php/
Please check your .htaccess file: https://www.screencast.com/t/MJ78SDZr4Gl -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

This is how it looks in the editor, but in the front end, there will be a slide. You can edit the text images, and so on there.

Thank you!

Anamaria
tagDiv Staff

Hello,

The social icons from the mobile menu are coming from the Theme Panel -> Social/Apis -> Social Networks -> https://i.imgur.com/kKYIECB.png remove/edit them after your needs.

Thank you!

Anamaria
tagDiv Staff

Hi,

Yes, please set there page modal, not modal id.

Thank you!

Anamaria
tagDiv Staff

Hello,

There is a modal popup and I think that was used the primary modal popup on the sticky menu. Please set here page id https://i.imgur.com/SrJkS5V.png and check after.

Thank you!

Anamaria
tagDiv Staff

Hello,

For what you want to achieve, I recommend using Cloud templates -> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ after you can set your HTML code in the single post template using RAW HTML element and assign this template for the categories you want to have it in Theme Panel -> Categories -> https://i.imgur.com/oT72YcT.png and for the rest of the posts, you can set globally the template without this widget https://i.imgur.com/g88CK9u.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Can you please provide more details about what icons are referring -> https://i.imgur.com/SIOBdGO.png ?
Also, for sharing, if you want a custom short URL, then you need to use a plugin for it.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please set the embed code of tweets in the custom HTML -> https://prnt.sc/QG_A8ECHdeJX
https://prnt.sc/GFuyL1UxjDc2

Thank you!

Anamaria
tagDiv Staff

Hello,

I just tested your website, and I saw that you have a lot of scrop[tios for ads https://pagespeed.web.dev/analysis/https-infocielo-com/yyghrpqvgb?form_factor=mobile so you need to use a plugin to reduce those requests and optimize them as WP Rocket plugin. You can use the EWWW Image Optimizer for image optimization and the OMGF plugin for fonts.
Also, please use the suggestions provided by @simchris.

Thank you!

Anamaria
tagDiv Staff

Hello,

Can you please provide some screenshots with your settings and what version of the theme, WordPress, and PHP you have?

Thank you!

Anamaria
tagDiv Staff

Hello,

You do not need to have the amp plugin activated. AMP is deprecated as of January 2023-> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp, so we no longer recommend it.
Also, if you have created a mobile page, please ensure that your cache plugin has an option for mobile cache.

Thank you!

Anamaria
tagDiv Staff

Hello,

I see here a footer template: https://i.imgur.com/DfHQzLF.png, but I don’t know if this is your template that you made custom. Maybe you have managed to solve the issue.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to use Column text and check after.

Thank you!

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