Hello,

I just checked your website, and it seems that you have a playlist on the homepage https://i.imgur.com/8Cm6mlH.png and on the pos,t this is displayed well -> https://i.imgur.com/KTarfZa.png

Thank you!

Hello,

Unfortunately, I don’t understand what you want to achieve. Can you please provide some screenshots about what you mean?
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

You can import from Cloud Library this section https://i.imgur.com/njKv1pw.jpeg and after only change the text and images as you want.

Thank you!

Hello,

Have you checked for a plugin conflict? Please deactivate ALL plugins, including WP Bakery, except tagDiv ones. Also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.

Thank you!

Hello,

Please let me know how you have created the page with tagdiv Composer or in the Gutenberg editor. Also, you can set the sidebar using this widget element -> https://forum.tagdiv.com/sidebars-tutorial/

Thank you!

Hello,

Please check if you have this option enabled here – https://i.imgur.com/qChXlHZ.png

Thank you!

Hi,

I’m glad. Don’t hesitate to contact us if you have other questions.

Have a great day!

Hi,

Ok, but what layout do you want?

Thank you!

Hello Lee,

Yes, you can import only the homepage from Cloud Library -> https://i.imgur.com/lm4PU2Q.png -> https://i.imgur.com/P7lGZO3.jpeg

Thank you!

Hello,

Can you please let me know about what block editor you are referring to? What functionality do you want there?

Thank you!

Hello,

It depends on how the plugins are activated on the multisite, individual on each subdomain, or on the Network. Also, do you have the same plugins there? Maybe it can also be a plugin conflict.

Thank you!

Hi,

Yes, there is a fix, and it will be added in the next update.

Thank you!

Hello,

You need to edit with tagdiv Composer, and with it you can set the menu and so on.
You have the mobile theme plugin activated; please deactivate it and clear the cache.

Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hello,

On the category template, you can set the specific filter with category – current category -> https://forum.tagdiv.com/flex-block-settings-guide/ and use the offset option -> https://forum.tagdiv.com/offset-feature/

Thank you!

Hello,

Please use another browser, like Chrome. There is an issue with Firefox.

Thank you!

Hello,

You can set the global template here -> https://i.imgur.com/Azfuq5K.png, but it depends on what you have set individually on them -> https://i.imgur.com/RQbGjYk.png

Thank you!

Hi,

If you can not do any steps from here, then you have a plugin conflci there. So, please let only tagdiv plugins be activated and try after to delete.

You can not delete the empty column, only the row that contains empty columns. You can change the layout of rows.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> https://i.imgur.com/JodWvlW.png -> https://i.imgur.com/e6bb8U5.png or using the drag and drop or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG The same steps are to delete the elements.

Thank you!

Hi,

Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/
We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Hi,

Can you please provide a video?
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Please let me know what browser you use. If you use Firefox, then use Google Chrome, because it is an issue with the last Firefox browser update.

Thank you!

Hello,

Please set the code in raw CSS from Composer inside the template https://i.imgur.com/wiVqd4k.png, and then it should apply.

Thank you!

Hello,

If you have deleted from a page, you can use a revision of the page or template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
If you have deleted it from the theme panel, you can use a backup from the Import/export option.

Thank you!

Hello,

Are you having trouble editing with tagDiv Composer? Are you using the Yoast SEO plugin?

Thank you!

Hello,

Can you please provide the link to your website?

Thank you!

Hi,

There is an issue with the Firefox browser, so please use others until the issue is resolved.

Have a great day!