Hi,

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Hi,

I checked and seems you have changed it -> https://i.imgur.com/uXr1cre.png
I’m glad.

Have a great day!

Hello,

Please clear the cache for a few times.

Thank you!

Hello,

I’m glad.

Have a great day!

Hello,

The message says that you can’t assign the license to another website until that period of time passes.
You can use a license on two websites one live and one for testing.
I also don’t think this error is from the theme, it should come from wp-content https://i.imgur.com/wiKLZIN.png

Thank you!

Hi,

Please provide more details about your issue with screenshots.
Also, make sure that you have the required plugins installed.
When you updated, did you use only tagDiv plugins and disable the extra plugins?

Thank you!

Hi,

Please let me know if you add the code in the content ad field works.

Thank you!

Hi,

Please provide the link to your website.

Thank you!

Hi,

Please contact us via email and please provide the license key, and wp-admin access please include the link to this website in the email so we can identify you.
We’ll check the problem as soon as possible.

Thank you!

Hi,

You can display the video using the element Custom Field, but this will not be set like a featured video.

Thank you!

Hi,

Sometimes this problem is caused by some special characters such as quotation marks or commas.
I will do a test.

Thank you!

Hi,

Please reset the style, and check if you don’t have two single post content when you have the content duplicated.

Thank you!

Hi,

Unfortunately for the standard pack, it will not be introduced, because this plugin is becoming deprecated.
For mobile themes, I will add a suggestion, but I don’t know if it will be implemented, because they want to keep this mobile version as simple as possible.

Thank you!

Hi,

Please check when you upload it -> https://i.imgur.com/9XukN83.jpg

Thank you!

Hi,

This is only an image https://i.imgur.com/8MaELNP.png
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Yes, if they clear the cookies, the saved articles will be lost.
Yes, you can use it if a post is locked.

Thank you!

Hi,

Please let me know what version of the theme you have. Normally, until now these kinds of issues weren’t reported.
Also, do you use CDN? -> https://kinsta.com/blog/502-bad-gateway/

Thank you!

Hi,

Please also, activate the tagdiv cloud library.
When you have shortcodes it means that a plugin is disabled.

Thank you!

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

I checked and you have another demo installed, do you want to have the featured for a job hunt?
Normally when you activated this plugin, then the jobs are imported, but not the templates https://i.imgur.com/pFHSH5E.png

Thank you!

Hi,

Normally, the code embed for MailChimp it is more complex. In the newsletter provided by our theme, you can use embed code from Mailchimp, Mailer Lite or FeedBurner -> https://forum.tagdiv.com/the-newsletter-plugin/ Please check if it is like this -> https://i.imgur.com/MaowNUz.png
If you want to use another newsletter you can try to set the code in column text or text with title => https://www.screencast.com/t/N6rPZvAa The shortcode/code is automatically saved.

Thank you!

Hello,

Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can add the Single Featured Image in the post template from tagDiv Composer.

Thank you!

Hello,

Please try to use PHP version 8.0 or try to reinstall the theme. If you have a child theme, please try the main theme.

Thank you!

Hi,

Please contact us via email and please provide the license key, and wp-admin access please include the link to this website in the email so we can identify you.
We’ll check the problem as soon as possible.

Thank you!

Hi,

Please activate the tagDiv Standard pack plugin.

Thank you!