Hi,

Please let me know what version of mobile you use.
Also, please provide more details about what you want to achieve.

Thank you!

Hi,

Please open the console and try to save something.
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.

Thank you!

Hi,

We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

You need to set the different header only for Homepage, not set it global -> https://i.imgur.com/iMTARaD.png

Thank you!

Hello,

1. We recommend WPML plugin for translations: https://forum.tagdiv.com/using-theme-translations-together-wpml/
2. You have an error, to solve it please check this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme. After you solve it try to change the logo.
3. You can import the cloud template, and access the Cloud Templates -> Shop after you can assign to the product. Please make sure that you have the tagDiv Shop and WooCommerce plugins activated.
4. Depending for what you need, for posts you can use this -> https://forum.tagdiv.com/user-reviews/ or this -> https://forum.tagdiv.com/reviews-2/
5. Please set the cloud template to be global -> https://i.imgur.com/Ck2hSD6.png
6. You can use some custom code css.
7. Please check this topic https://wordpress.org/support/topic/remove-shop-from-url/

Thank you!

Hi,

To have those badges you can use a plugin like this -> https://wordpress.org/plugins/aco-product-labels-for-woocommerce/ or for sale, you need to set the price sale

Thank you!

Hi,

First of all, we are sorry that you are not satisfied, you can ask for a refund here -> /sign_in?to=themeforest
You also have to check if you don’t have mixed content or other errors in the console.

Thank you!

Hi,

Please provide some screenshots of what is missing.

Thank you!

Hi,

Please provide some screenshots of what is missing.

Thank you!

Hi,

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

Do you use a plugin for language?
When an article has the time reading < 1 is displayed this text https://i.imgur.com/BL8l4Sw.png you can change it.

Thank you!

Hi,

1. I did a test and for me works https://i.imgur.com/GnQV9gh.png, please clear the cache or check if you don’t have a plugin conflict.
2. With tagDiv Composer, you can add the element Single Post Modified Date in Single Post Template and
you can change the additional text in “Last updated on” => https://www.screencast.com/t/EvfUQMfzkd, and the Single Post Modified Date will show you the last time you edited that post => https://www.screencast.com/t/j74uz43paZj
-> https://forum.tagdiv.com/single-post-shortcodes/
3. Yes, it is not displayed, but you can use inline text to add text ago.

Thank you!

Hi,

WPBakery does not need to be activated this is coming with our theme as bundled plugin -> https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins.
Maybe if you want something featured which is premium you need to buy it the license for the plugin.
Also, in the beginning, we did implementations with WPBAKERY, but before we had our page builder, but after that, we didn’t do implementations with WP Bakery, but with tagDiv Composer, we only did small fixes for it, nothing more.
We do not encourage you to use Wp Bakery at all. Please note that the WP Bakery has a conflict with the tagDiv Composer. Please use only one builder and not both. So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin. Please check our guide to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY ; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx ; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v

Thank you!

Hi,

Please let me know what you want to achieve. Do you want to have more pages with team members?

Thank you!

Hello Bernd,

Please check if you have set the Header template 9 in the theme panel -> header.

Thank you!

Hello,

I said that you can create, not that the modules from Doctors will be there. You can create a module using this option -> https://forum.tagdiv.com/modules-builder-newspaper-theme/ and you need to use the Flex Block Builder and Flex loop Builder to show the modules -> https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/

Thank you!

Hi,

You can do something like in this video https://app.screencast.com/Kp3vGENrd8sna this section -> https://i.imgur.com/jtfduU0.png -> https://tagdiv.com/flexibility-rows-columns-newspaper-theme/
-> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/

Thank you!

You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
How to update the theme https://forum.tagdiv.com/how-to-update-the-theme-2/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello,

The image can be blurry when the image is smaller and need to be stretched or when you have set a smaller thumb for that image, make sure that you set the full size for the image that you have added, for example-> https://i.imgur.com/OknhKDS.jpg

Thank you!

Hi,

Please make sure that your ads are approved.

Thank you!

Hi,

Did you install the momentum demo? Or how this error appears?

Thank you!

Hi,

Yes, some time has passed but these functionalities were not much requested. But if you really want, you can request custom work -> https://tagdiv.com/web-development-services/

Thank you!

Hi,

You can add but using only this method -> https://forum.tagdiv.com/reviews-2/

Thank you!

Hi,

I recommend when you update the theme, to disable the extra plugins.

Thank you!