Hi,

To disable the sign in please go in Theme Panel -> Header -> Sign In -> https://imgur.com/vAX4MpU

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Hi,

Please activate the tagDiv Opt-In Builder plugin.

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Hi,

The problem is caused by the LiteSpeed cache, I think that you use the option to minify the css and js. Please disable it, delete the object cache file https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ and check after.

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Hello,

Unfortunately, no, you can’t restrict them.

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Hi,’

This problem is caused by the cache, please purge all the cache.

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Hi,

Today someone will investigate your problem.

Please be patient! We will try to reply again and help you as soon as possible!
Support Hours (GMT+2)
Monday – Friday:
8:00 AM – 17:00 PM

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Hi,

Do you use a plugin for translation?
I have taken your content and for me look that are two minutes -> https://i.imgur.com/NvjONCg.png Please check if you don’t have a plugin conflict.

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Hello,

Facebook requires an image larger than 200 x 200 pixels.
Please check our documentation here: https://forum.tagdiv.com/facebook-share/
Make sure that there is not a plugin conflict or a cache issue.

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Hello,

No, because is based on the cookies on the browser. Yes, if they clear the browser cookies will be deleted, as I said above.
I don’t know if will be replaced.

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Hi,

To translate you need to change here the text in Theme Panel -> Translations -> Translations -> https://i.imgur.com/UQi0QJS.png
You can use a plugin that can exclude only the selected page/post -> https://wordpress.org/plugins/search-exclude/

Have a great day!

Hi,

I just verified and the menu works -> https://i.imgur.com/HyutS7k.png

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Hi,

Please let me know how you added that button, if you added it with tagDiv Composer, you can move it.

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Hello,

Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.
What PHP version and theme version do yo have?

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Hi,

I will add this request to our list, but if you need until then, use a plugin.

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Hi,

Please check the settings from here https://i.imgur.com/qpR58ur.png

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Hello,

Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
We can take a look at your issue. Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

The problem is caused the nginx https://i.imgur.com/vAVSdLa.png
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please check the file permission also, check this guide https://www.basezap.com/fixed-403-forbidden-error-on-nginx-web-server/ -> https://www.debugbar.com/403-error-forbidden/#:~:text=NGINX%20403%20Forbidden%20is%20an,or%20an%20incorrect%20index%20file.
Alos, you can ask your host to help.

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Hi,

Yes, after you can set the featured image.

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Hi,

To change the logo please edit with tagDiv Composer,select the header logo and change it => https://i.imgur.com/cR7F0v4.png -> https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/

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Hi,

Depends on what settings you have on that shortcode.

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Hi,

You need to increase the values, because this appears when there the text is longer.

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Hi,

Please let me know what is that code.
Also, please check this topic if the settings are not saved -> https://i.imgur.com/0ex2unk.png -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/

Thank you!

Hello,

Please try this https://web.archive.org/

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Hi,

Usually, the H1 is set on logo and on page title. The H1 can be enabled and disabled by using tagDiv Composer -> https://i.imgur.com/ole5rzm.png
If this is not what you mean, please provide some examples and a link where we can check this problem.

Thank you!

Hi,

If you agree we would like to investigate this issue and find out what is the cause, please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP and credentials
– a link to this topic to identify you
Our team will take a look!

Thank you!