Hello,

The theme is compatible with 8.0 and 8.1 but with 8.2 not.

Thank you!

Hi,

The option to turn them off (the ads )can be found in Newspaper -> System status -> https://i.imgur.com/N5Iq4j6.png

Thank you!

Hi,

1. In this file please check wp-content/plugins/td-cloud-library/shortcodes/common/tdb_form_taxonomies.php -> https://i.imgur.com/OYzQaDQ.png
2. You can assign a new template for that type of CPT.
You can set a template for each taxonomy/cpt here -> https://i.imgur.com/IK9mkdQ.png

Thank you!

Hi,

Please check this topic https://forum.tagdiv.com/topic/full-width-ad-within-content-of-a-post-full-screen-width-when-container-is-1200/

Thank you!

Hi,

We recommend now creating a sidebar like this
Also, I have checked but for me, this issue with the scroll doesn’t appears also, the error doesn’t appear -> https://i.imgur.com/xR2eJKh.png . Can you try to use another browser?

Thank you!

Hi,

I saw that you sent an email, please continue the discussion there.
Also, do you use mobile page?

Thank you!

Hi,

To change the logo please edit with tagDiv Composer,select the header logo and change it => https://i.imgur.com/cR7F0v4.png -> https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Hello,

I just checked and works -> https://www.screencast.com/t/uXIQJtm3

Thank you!

Hello,

The web stories are cpt? Unforthelty, this feature is not tested with the theme.
Do you use a plugin?

Thank you!

Hi,

Please let me know what font family you use. Please try to change it and check after.

Thank you!

Hi,

So, the problem is only on iOS? I checked and this doesn’t work on Android, too. I verified, and the problem is only on the homepage, in the posts works well.
Did you use a plugin to optimize the css and js?

Thank you!

Did you make the steps provided above? As you can see here version 4.0 was fixed -> https://i.imgur.com/n7J93kq.png

Hi,

Yes, you need to change the modules -> if you use real estate then the review is displayed -> https://i.imgur.com/5AwSoqj.jpg

Thank you!

Hello,

When you create a page from scratch is added a row automatical in the page where you can add the rest of the elements.

You can customize as you want using the row and inner row -> https://tagdiv.com/flexibility-rows-columns-newspaper-theme/
-> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/
I’m sorry, but I’m not sure I fully understand what you are trying to achieve. Could you explain once again with some screenshots please?

Thank you!

Hello,

Please make sure that you have the tagDiv Opt In builder activated.

Thank you!

Hello,

If MaxMegaMenu is a plugin, then maybe there was an update and this interferes with the theme. Please try to use our element for the menu, and check if it works.
Did this problem appear now? Please also, contact the authors of the plugin.

Thank you!

Hi,

Yes, please contact us via email at contact@tagdiv.com and please provide wp-admin access and the link to this topic to identify you.

Thank you!

Hi,

You can set the custom label in the posts editor-> https://i.imgur.com/gTtAQRv.png, which will be displayed for Flex Block and Big Grid Flex -> https://i.imgur.com/3Uop58r.jpg. this element can’t be added in Single Post Template.
In the post you can use a custom field, with that URL and use the element Custom Field to display it -> https://forum.tagdiv.com/custom-fields-support/

Thank you!

Hi,

This is the path for menu login -> wp-content\plugins\td-subscription\includes\shortcodes\tds_menu_login.php
Also, please check this topic https://forum.tagdiv.com/topic/how-to-edit-menu-login-and-mobile-menu-in-metropolitan-pro/

Thank you!

Hello,

Please ask your host server to help you, we don’t know exactly how this work.

Thank you!

Hi,

Strange, is there an issue with the design? if not, you can let it like that.

Thank you!

Hi,

Do you use a plugin for users?

Thank you!

Hello,

Seems the code that you have set in the Theme Panel -> Analytics/Js Codes is not correct. Please make sure that you have all parameters added.

Thank you!

Hi,

Please check if all the plugins have been successfully updated and are active, Also if you have external plugins please disable them temporarily to make sure that it is not a plugin conflict.
In case that the problem is still there we’ll need to take a look at it, for this please make a full backup for your website and contact us at contact@tagdiv.com and provide cPanel and wp-admin access. Also, include the link of this topic. We’ll check it as soon as possible.

Thank you!

Hi,

@Calculatorescu, yes, you don’t have a sidebar, but you can change the layout of the row to have two columns -> https://forum.tagdiv.com/sidebars-tutorial/
Also, you can set a text here -> https://i.imgur.com/CYRFOGK.png -> https://i.imgur.com/E12FWVn.jpg

@ezioboy, I’m glad that is resolved.

Thank you!