Hello,
1. The AMP only works better with the Mobile Theme plugin, and you need to select this option -> https://i.imgur.com/U1pH6QN.png
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ -> https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/ and choose what mobile version you want.
2. You can’t disable, but for AMP is this section for analytics -> https://i.imgur.com/kHn8ycP.png
Thank you!
The license provided is assigned to a website?
Hi,
To remove the bar, you need to use a plugin for SEO and delete the separator from Seo title -> https://i.imgur.com/f691kMy.png -> https://stackoverflow.com/questions/65287575/how-to-remove-page-name-from-google-tab-bar-in-wordpress
Also, the shop appears for a default theme -> https://i.imgur.com/hE57Mwa.png
Thank you!
Hi,
Please use this code body .td_block_image_box .td-custom-image a:before {
background-color: #dc0909;
}
Set the code in Theme Panel ->Custom code -> Custom CSS
Thank you!
Hello,
You can try to use Icon box -> https://i.imgur.com/nTBqx2l.png you can use svg code which is load more fast, text with image, or Fancy text with image after you can customize it with tagDiv Composer, but maybe you need to use also, custom code css.
Thank you!
Hello yeeloon
I did a test -> https://i.imgur.com/gKesqsw.jpg and this notice does not appear, do you have wp-debug on true?
Thank you!
Hi Giorgos,
You can use the theme on two websites, do you have the license on more websites activated?
Thank you!
Hi,
For Facebook, please make sure that this one is connected in the theme panel -> https://i.imgur.com/ySbEQrT.png https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Thank you!
Hello,
There is a plugin conflict.
The plugin is in our theme, but we do not longer recommend it to use it. We have long recommended using only a one-page builder, not both, because some options in tagDiv Composer may no longer work due to WPBakery => https://i.imgur.com/O4CA0y0.png -> https://i.imgur.com/bFnzNtQ.png -> https://i.imgur.com/mv8AhFU.png -> https://i.imgur.com/IMyLYiY.png
Thank you!
Hi,
Please let me know what version of the theme you have, also, PHP and WordPress.
Thank you!
Hello,
Please provide the link to your website. Did you make some changes recently?
Thank you!
Hello,
tagDiv Analyzer is a beta version and interferes with the style, please remove the CSS generated.
Thank you!
Hello,
Please check what sort of option you have there -> https://i.imgur.com/U4Jw1ym.png
Thank you!
Hello,
1. For that translate is some issue, so now you can’t translate it.
2. Please make sure that the id page is correct, also, please check it in the front end -> https://i.imgur.com/hw9umR0.png
Thank you!
Hi,
I saw you sent an email, our team will take a look.
Thank you!
Hi,
Please check this option and try after -> https://i.imgur.com/atU373m.png
Also, please provide the link to your website.
Thank you!
Hello,
Please try to use the main theme, and disconnect your Instagram and Facebook, please execute these steps:
1. disable tagDiv Composer and tagDiv Social Counter
2. uninstall(delete) tagDiv Composer and tagDiv Social Counter
3. clear cache (if cache plugin exists)
4. install tagDiv Composer and tagDiv Social Counter
5. activate tagDiv Composer and tagDiv Social Counter
6. clear cache (if cache plugin exists)
Reconnect the Instagram and Facebook accounts again -> https://forum.tagdiv.com/instagram-widget/
Thank you!
Hello,
Please let me know the results.
Have a great day!
Hello,
To show that you can use a custom field or form input -> https://forum.tagdiv.com/custom-fields-support/ -> https://forum.tagdiv.com/introduction-cpt-acf-newspaper-theme/
Thank you!
Hello,
The old demo Default can’t be installed, but you can redesign the pro as the default, with tagDiv Composer. Actually, the design is the same, except that it uses cloud templates.
Thank you!
Hello,
Please let me know what cache plugin you use.
Also, please provide the link to your website.
Thank you!
Hello,
Please check the console when you open edit content; if there is an error like this, please go to the Network tab, select the error, and select Preview -> https://i.imgur.com/iiBOHwP.png
Maybe the problem is caused by the server host
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Thank you!
Hello,
If you get a message like this“Sorry, you are not allowed to access this page.” ,then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin login (to can login in WordPress admin zone) and the license. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.
Let me know the results!
Thank you!