Hello,

Please provide more details with screenshots to be able to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

A shortcode can be inserted in our theme by using the element called “Column text” or “Text with title” in text zone => https://i.imgur.com/Ps7fcU0.png -> https://www.screencast.com/t/uDXaxJ8JSKFB The shortcode is automatically saved.

Thank you!

Hello,

So, the problem is resolved. I’m glad!

Have a great day!

Hello,

For the wizard, please delete the Opt-In builder plugin, and install it from Newspaper -> Plugins.
For share, you need to use a plugin for SEO and configured it for social media -> https://forum.tagdiv.com/facebook-share/

Thank you!

Hi,

The review system now also allows visitors to review your post -> https://forum.tagdiv.com/user-reviews/ -> https://tagdiv.com/newspaper-theme-12-update-is-live-explore-the-new-features/

Thank you!

Hi,

Cna you please provide some screenshots and a video?

Thank you!

Hi,

I want to take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, please activated the tagDiv Standard Pack plugin and check if it works.

Thank you!

Hello,

Please provide more details, with a video.
Also, please check if don’t have a plugin conflict.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Thank you!

Hi,

The option to turn them off (the ads )can be found in Newspaper -> System status -> https://i.imgur.com/N5Iq4j6.png

Thank you!

Hi,

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Thank you!

Hi,

I checked and seems you need to have the settings like this https://i.imgur.com/JQ55k1K.png and also, you can add the switcher in the menu -> https://i.imgur.com/ziSCxpA.png -> https://forum.tagdiv.com/main-menu/

Thank you!

Hi,

Please try to connect to the facebook account and check after the social counter.

Thank you!

Hi,

A shortcode can be inserted in our theme by using the element called “Column text” or “Text with title” in text zone => https://i.imgur.com/Ps7fcU0.png -> https://www.screencast.com/t/uDXaxJ8JSKFB The shortcode is automatically saved.
We recommend WPML plugin for translations: https://forum.tagdiv.com/using-theme-translations-together-wpml/

Thank you!

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.

Thank you!

Hi,

Please enable this option https://forum.tagdiv.com/ajax-view-count/
Also, our post-view counter counts every post-visualization, even if the same individual visits the post again

Thank you!

Hi,

Unfortunately, you need to do it for each post.

Thank you!

Hello,

Please provide more details about your issue, like the link to your website and screenshots/video.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

If the system found, then you have an Instagram account associated with the Facebook account, so, you can connect using also, Instagram, but then displayed only the Facebook counter.

Thank you!

Hi,

You can use it on two websites (live or staging).

Thank you!

Hi,

This can be done with custom code css only.

Thank you!

Hi,

This can be done in the post editor -> https://i.imgur.com/ZK12FHo.png -> https://i.imgur.com/h42DCa5.png

Thank you!

Hi,

The custom label is displayed on the blocks(Flex Block and Big Grid Flex), this element can’t be added in Single Post Template.
In the post you can use a custom field, with that URL and use the element Custom Field to display it -> https://forum.tagdiv.com/custom-fields-support/

Thank you!

Hello,

I checked and seems you solved the issues -> https://i.imgur.com/AXI1t1c.png -> https://i.imgur.com/Fxnqoph.png

Thank you!