HI,

Please check this topic https://graphicdesign.stackexchange.com/questions/71107/how-to-view-svgs-code-in-illustrator and after adding it to the manager, please check this guide https://forum.tagdiv.com/tagdiv-composer-website-manager/

Thank you!

Hello,

This warning is on our list to investigate it. Please let me know what PHP version you have. Also, if the URL is not saved you can inspect them by right-clicking -> inspect -> console -> select the error in the tab network -> preview, and you can see the cause.
Please check this topic https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/

Thank you!

Hello,

Unfortunately, your screenshots are not uploaded. Also, please let me know how this pdf is uploaded and more details.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

You can import only that section from cloud on a new page, and after you can copy on the template/page you want to use.

Have a great day!

Hello,

The first image is the post content, and the second image is the featured image, you can change the width of the post content -> https://i.imgur.com/P9b01ub.jpeg or stretch the row -> https://i.imgur.com/jnravuu.jpeg

Thank you!

Hello,

Please check the topic where I explain each mobile version. You edited the responsive version, not a mobile page, so please unassign them -> https://i.imgur.com/iZPkbtI.png. I think that the calendar is not showing because maybe you didn’t add it to the mobile page; that is why you need to unassign the mobile page.
You can not delete the empty column, only the row that contains empty columns. You can change the layout of rows.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> https://i.imgur.com/JodWvlW.png -> https://i.imgur.com/e6bb8U5.png or using the drag and drop or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG The same steps are to delete the elements.
Using the phone will make it harder to create a post, but you can do it just like you do on the computer. However, there will be a mobile version.

Thank you!

Hello,

Did you also disable the mobile theme plugin? Also, please try to use another device. Also, you may have a plugin conflict, which can cause an issue with the switching theme.

Thank you!

Hello,

The single post template has a different id, or you can set different names, and when you edit the post, you can assign the template where is the modified date added,
This is how this works. If you want other functionality, our custom works team can implement for you -> https://tagdiv.com/submit-a-request/

Thank you!

Hello,

This color is shown only on the Category Siblings, single post categories, not on the blocks or menu -> https://i.imgur.com/wqq5lZD.png -> https://i.imgur.com/AQpZp8H.png. That is why you need to use the suggestion from that topic.

Thank you!

Hi,

Don’t hesitate to contact us if you have other questions.

Have a great day!

Hi,

In cases like yours, what you need to do is to contact us via email at contact@tagdiv.com, provide the license key and let us know the domain that you need to assign the license. Our team from email will let you know what needs to be done further. Also, please include this link in the email to be quickly identified.

Thank you!

Hi,

In cases like yours, what you need to do is to contact us via email at contact@tagdiv.com, provide the license key and let us know the domain that you need to assign the license. Our team from email will let you know what needs to be done further. Also, please include this link in the email to be quickly identified.

Thank you!

Hello,

I am part of the support team, so you can ask me any questions here, and please check the response above and let me know the result.

Thank you!

Hi,

I’m glad.

Have a great day!

Hello,

Normally, if you save the icon like SVG, you can use an editor like Notepad++ to open it and copy the code from there.

Thank you!

Hi,

Don’t hesitate to contact us if you have other questions.

Have a great day!

Hello,

Please use the PHP version 8.0 or 8.1
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/
We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Hello,

I think you use the Firefox browser, which has this issue with its latest version. So please use another browser like Google Chrome until this issue is resolved.

Have a great day!

Hello,

Yes, the latest version of the firefox caused this issue. We will check it soon.

Have a great day!

Hello,

The issue is caused by an option from Litespeed cache plugin. You can disable one by one from those options https://i.imgur.com/9gDvkUr.png, clear the cache and check after the functionality.

Thank you!

Hello,

Please block /wp-json/tdw/save_css
If an attacker wants to target this URL /wp-json/tdw/save_css they can do so. Even if the website uses a different theme, the attacker can still try that URL. We could add an option to be able to enable/disable the Live CSS, it will be considered. But for now in order to remove it this can only be done with a modification to the composer plugin. I think that all that removing it requires is to comment this line of code – https://prnt.sc/RtwvL5Nc4ikR -> https://prnt.sc/ymZmhdUfp57U But as I mentioned, the attacker can still try to access the URL.

Thank you!

Hello,

Please use the PHP version 8.0 or 8.1
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/
We can take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Hi,

To change the logo please edit with tagDiv Composer,select the header logo and change it => https://i.imgur.com/cR7F0v4.png -> https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/
For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png
Please provide some screenshots.

Thank you!

Hello,

If you want to have there also, the menu you can create a new menu where you can add the all elements you want there or you can create a modal popup -> https://forum.tagdiv.com/modal-popup/

Thank you!

Hello,

Please check this guide https://forum.tagdiv.com/infinite-loading-single-posts/

Thank you!