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Anamaria
tagDiv Staff

Hello,

From what I see, these aren’t really issues but rather misunderstandings about how the theme works. After you disabled the tagDiv mobile theme and created a mobile page, there’s still an issue with the header and footer. This problem occurs because you need to convert the header and footer templates https://app.screencast.com/1a8poIVHKXlsn However, I would like to know if you want to display different content on mobile and use the mobile page. If you don’t want different content, you can simply unassign the mobile page.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/
To display the number of followers, you need to use Instagram as a “Business” or “Creator” page, in this way those Instagram pages will be administered by a Facebook account (this is how Facebook API is working).
Also, when you log in with your Facebook account you must approve access to the pages you manage in order to be able to get your followers number
Here are some guides that can help you -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ -> https://forum.tagdiv.com/instagram-widget/ -> https://www.facebook.com/business/help/502981923235522 -> https://www.facebook.com/business/help/345675946300334?id=419087378825961
For YouTube, you need to set the YouTube API key, also you can set more YouTube Channels by simply adding more social counter elements and set in them the new YouTube Channel.
Regarding the calendar, it’s likely that when you created the mobile page, it wasn’t included on the page. In that case, you need to add it to the page using the “Column text” element on the mobile page.
Yes, you can apply a single design for all posts. You create a single post template as you like, and then you can apply it globally -> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
If you want, you can schedule the posts/events -> https://wordpress.com/support/schedule-a-post-or-page/

Thank you!

Anamaria
tagDiv Staff

Hello,

Yes, it works with PHP version 8.0, 8.1, and 8.2

Have a great day!

Anamaria
tagDiv Staff

Hello,

The tags will be assigned to the post in backend, but will not be displayed on the posts.

Thank you!

Anamaria
tagDiv Staff

Hi,

I’m glad I could help you. If you wish, please change the review you left.
Don’t hesitate to contact us if you have other questions.

Have a great weekend!

Anamaria
tagDiv Staff
Anamaria
tagDiv Staff

Hi,

This will delete them from the single post template.

Thank you!

Anamaria
tagDiv Staff

Hi,

Yes, we detected that the latest version of this browser added some new options and seemed to interfere. I suggest using Chrome until it is resolved.

Have a good New Year, too!

Anamaria
tagDiv Staff

Hello,

I see that you have a Litespeed cache plugin. This plugin creates an object cache file, so please check this guide to delete the file: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ and try to activate the theme. If you not managed to solve the issue, please contact us via email at contact@tagdiv.com and provide the wp-admin access.

Thank you!

Anamaria
tagDiv Staff

Hello,

I recommend using other devices because being on mobile can raise issues; maybe you have to activate the amp plugin, and if you are on mobile, you will change the mobile version.
Also, AMP is deprecated as of January 2023-> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp so we don’t longer recommend it.

Thank you!

Anamaria
tagDiv Staff

Hello,

Yes, it is correct the steps, you can delete only the code from raw HTML and after you can edit the images .If you want to go without images, then you need to delete the images element with right-click -> https://we.tl/t-begw3LfG9e

Thank you!

Anamaria
tagDiv Staff

Hello,

You need to edit the page with tagdiv Composer, select the element and you can change the SVG code https://i.imgur.com/G9XE9OR.png -> https://i.imgur.com/RWLHAiM.png

Thank you!

Anamaria
tagDiv Staff

Hello,

You need to do all the changes using tagdiv Composer, the settings from theme panel are for standard templates, and you use use cloud templates.
You can use global font from Manager(Website Manager) -> Global fonts -> https://i.imgur.com/iY0bh4Y.png
You need to edit with tagDiv Composer and change the font for each element that you want https://i.imgur.com/xp4zoTb.jpg
-> https://www.youtube.com/watch?v=SoGQ0d5kIBg -> https://www.youtube.com/watch?v=jQvA64uTLkI after you have set the global font. You can change it only once, and it will apply on the entire prebuilt website.

Thank you!

Anamaria
tagDiv Staff

Hello,

This is not a page, is a template for taxonomy and you can find it -> https://i.imgur.com/MwUuzGf.png -> https://i.imgur.com/5bwb5NQ.png

Thank you!

Anamaria
tagDiv Staff

Hi,

In td_011 are store all the data from the theme, there all set the settings, cloud templates, backup for theme panel, pages and so on. -> https://imgur.com/k7nkIRg
If you have more settings and a big website then is possible that the database to grow, there are set data for posts and pages, categories, authors…

If you want you can check this article: 7 Tips To Reduce WordPress Database Size -> https://www.webhostingsecretrevealed.net/blog/wordpress-blog/7-tips-to-reduce-wordpress-database-size/ but before to make any actions, please make a full backup to your website and database and only after that make changes in database.
Also, please change the limit from here https://imgur.com/Riz0x9H

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know if you have done what @simchris suggests.

Thank you!

Anamaria
tagDiv Staff

Hello,

Yes, you can delete the single post tags with right-click You need to edit the single post template with tagdiv Composer, scroll until you use the tags and delete them.

Thank you!

Anamaria
tagDiv Staff

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin and cPanel access and include the link to the topic in the email?

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know what browser you use. Please use Google Chrome and check after.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can not remove the code, but you can use this code instead
.tdi_18.td-a-rec:not(.td-a-rec-no-translate)
{
transform:none!important
}

Set the code in theme panel -> custom code -> custom CSS.

Thank you!

Anamaria
tagDiv Staff

Hello,

This problem is caused by the object cache that you have on the website.
Please check if you have an object cache file in wp-content, please delete it and try again to activate the license -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide the license certificates via email at contact@tagdiv.com

Thank you!

Anamaria
tagDiv Staff

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin and cPanel access and include the link to the topic in the email?

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know what browser you use. Do you use Firefox? Please try another browser.

Thank you!

Anamaria
tagDiv Staff

Hello,

You have the mobile theme plugin activated. Please disable it, clear the cache, and check after. You can find more details here https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide the link to your website.

Thank you!

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