Hello,

Can you please provide more details about what you want to achieve?

Thank you!

Hello,

Please make sure that you have filtered the block correctly. For each category, on the flex block there is a special filter for the current category, which dynamically displays the posts from that category within each category -> https://forum.tagdiv.com/flex-block-settings-guide/
The Posts Loop automatically filters the posts depending on the cloud template you set (for example, on the category page, there will be posted posts from that category) https://forum.tagdiv.com/posts-loop/
Please check the block with “No posts” and delete it the offset number; leave it empty with no space or value: https://app.screencast.com/Gh9jDf6t0XtLS

Thank you!

Hi,

What functions? Please provide details and screenshots.

Thank you!

Hello,

I recommend using the Wordfence plugin for security. This situation appears because the wpeditor.php does not have permission to edit – https://i.imgur.com/mlzcMW4.png, so please ask if this is added to the Whitelist.
Also, please check your .htaccess file: https://www.screencast.com/t/MJ78SDZr4Gl -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello,

It depends on what setting you want on the server. Please let me know what issue you have with the theme.

Thank you!

Hello,

Please enable this option: https://i.imgur.com/xmyQUIk.png, and the sorting option should work with the cache plugin.

Thank you!

Hi,

I disabled that option from here https://i.imgur.com/2slm41e.png, and those posts should no longer load continuously. Also, we are sorry to hear you are having difficulties editing the templates. Please let us know which templates you are referring to so we can take a look. What changes have you made to those templates/pages recently? Did you add any new code?
Additionally, I checked, and since 2022, you have not renewed the support

Thank you!

Hello,

Unfortunately, it’s not possible to use both filter options simultaneously because they are similar in nature; categories are a type of taxonomy.
Also, what do you want to say about the process of uploading the images?

Thank you!

Hello,

We will check soon.

Thank you!

Hello,

Maybe there is a plugin setting that caused the issue. Can you please share your settings from this plugin?
Also, what browser do you use?

Thank you!

Hello,

You should have this button https://i.imgur.com/RV8SS1I.png to download. You will download the latest version of the theme.

Thank you!

Hello,

If this is working after you flush the cache, then your cache plugin doesn’t have an option for mobile cache to be flushed. What cache plugin do you use?

Thank you!

Hello,

There was an issue with the Firefox browser; please use another browser until this is resolved.

Thank you!

Hello,

Yes, this issue will be resolved in the next update.

Have a great day!

Hello,

Please use another browser, like Google Chrome. The issue is with the latest version of Firefox.

Thank you!

Hi,

Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin access.

Thank you!

Hi,

Here https://themeforest.net/sign_in?srsltid=AfmBOooIcTpq8Go_eDXX8yyUoQF4p2HHQcSbrgkj2d5bI35OKrlM6RZ0

Thank you!

Hello,

Maybe there can be some issue with the URL, if it contains www or not. This is strange if it only happens sometimes.

Thank you!

Hello,

Yes, this is how the mobile responsive version works. Yes, in your case, you should use a mobile page if you want to have a different design or order of the blocks.
I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin and cPanel access and include the link to the topic in the email?

Thank you!

Hello,

Can you connect to the ThemeForest account? You should find the latest version of the theme there.

Thank you!

Hello,

I tested it on my end, and it is working. I think that is something particular on your website. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Where is the ad that you have set, and what link do you want to set to check the issue?

Thank you!

Hello,

Please set the code in the ad box custom code -> https://i.imgur.com/1GeHkx8.jpeg and check after.

Thank you!

Hello,

A shortcode can be inserted using the element “Column text” or “Text with title”. “Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes https://i.imgur.com/cdG1yAs.jpeg

Thank you!

Hi,

Don’t hesitate to contact us if you have other questions.

Have a great day!

Hello,

This issue is strange. I don’t think that this issue is related to the WPML plugin.
Also, what version of WordPress, theme, WPML, and PHP do you have?
You can check our documentation here https://forum.tagdiv.com/using-theme-translations-together-wpml/
You need to translate the English (original language) the template for each language in part – https://i.imgur.com/CDmeHCf.png you should have them for each language cloud template – https://i.imgur.com/4agmUtg.png
A much simpler and faster alternative is to duplicate the cloud template you want to use in another language, edit it and select the desired language – https://i.imgur.com/z1CqgBo.png (edit the name) – https://i.imgur.com/dPX8ROs.png – https://i.imgur.com/Lc81IgP.png This method needs to be used to translate all cloud templates.
The pages are created with tagDiv Composer which is a page builder, when WPML is used it cannot translate everything that was built with the page builder and must be edited for each language separately. Please open the page in the editor and click on translate – https://i.imgur.com/TXH6y1c.png. After, if you duplicate the template, you can edit it to change the logo, menu, and whatever you want.
When you make the corrections, make sure you are on the page with the language you are editing, and if you use the cache, or object cache, please clear it.
Please check this topic https://forum.tagdiv.com/topic/missing-strings-on-wpml/

Thank you!