Hi,

Please let me know the subject of the email.

Thank you!

Hello,

You can set the width on columns -> https://i.imgur.com/Br59cL5.png

Thank you!

Hi,

Please do a full backup for the website and please get in touch with us via email at contact@tagdiv.com and please provide wp-admin and cPanel access and also include this topic so we can identify you. We’ll check it as soon as possible.
Also, during the investigation, know that we will disable the other non-tagDiv plugins.

Thank you

Hi,

To change the logo please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png -> https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Hello,

This error is only for one page, or for all pages/templates?

Thank you!

Hello,

To add the custom field, you can use the element custom field -> https://i.imgur.com/fYbgfoi.png

Thank you!

Hello,

You can’t change it, but you can create a new taxonomy -> https://forum.tagdiv.com/introduction-cpt-acf-newspaper-theme/

Thank you!

Hello,

Did you make some changes in the meantime?
Did you another page builder, like ELEMENETOR, and customize it?

Thank you!

Hello,

I’m glad that you managed to solve it.

Have a great day!

Hello,

Please check this video -> https://www.screencast.com/t/JS1CkNCtgLz you need for mobile to change the image size.

Thank you!

Hello,

Please let me know why you don’t have access to the website.
Unfortunately, if the website uses our theme, we can’t reset it.

Thank you!

Hello,

This will apply to all pages that use the same header.

Thank you!

Hello,

So, if you want to use the newsletter only for some categories, please duplicate the category template, assign it to the categories, and use the element newsletter to set it up -> https://forum.tagdiv.com/the-newsletter-plugin/
Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/; Here, it explains how to duplicate a header template correctly. The same steps are for all templates.

Thank you!

Hello,

Please provide the link to your website to check it.

Thank you!

Hello,

Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/
Also, please make sure there is no plugin conflict.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hi,

We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login.

Thank you!

Hello,

The WPBakery plugin is an older page builder, and we have our page builder, tagDiv Composer.
We have long recommended to shift from WPBakery to tagDiv Composer because WPBakery is an old builder plugin => https://i.imgur.com/O4CA0y0.png -> https://i.imgur.com/bFnzNtQ.png -> https://i.imgur.com/mv8AhFU.png -> https://i.imgur.com/IMyLYiY.png
So, you can start to create the pages with the tagDiv Composer.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation.
You can find the WP Bakery in this path Newspaper-tf\code\other_plugins if you want to use it.

Thank you!

Hello,

Please edit the logo with tagdiv Composer, select the logo and go into the tab SVG and delete the code.
Also, if you add logo image or logo text make sure that are set to show ->
https://imgur.com/ve11Fwt

Thank you!

Hello,

Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ -> https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/ and choose what mobile version you want.

Thank you!

Hello,

Edit the pages with the TagDiv Composer and make sure there is no offset. Let the field offset be empty with no space and no value! Read more about it here: https://forum.tagdiv.com/offset-feature/

Thank you!

Hi,

Google Analytics provides actual and distinct value for your visitors. Our post-view counter counts every post-visualization, even if the same individual visits the post again, which is why there may be some differences.

Thank you!

Hello,

You can create a contact form like in this guide https://forum.tagdiv.com/add-contact-form/

Thank you!

Hi,

Yes, you can tell here about it.

Thank you!

Hello,

Our theme does not have an option for the RSS feed, sorry!
This is a default WordPress functionality that is not theme related.
For RSS check some guides, like these:
– https://codex.wordpress.org/WordPress_Feeds
– https://www.codeinwp.com/blog/best-wordpress-rss-feed-plugins/
– https://www.wpbeginner.com/beginners-guide/what-is-rss-how-to-use-rss-in-wordpress/
– https://kinsta.com/blog/wordpress-rss-feed-plugin/
Try some free plugins and make tests with them. We have not tested any, so I can’t make recommendations.

Thank you!

Hello,

Please provide more details about what you want to achieve.

Thank you!