Hi,

For Mobile Theme plugin, you can change the copyright text in Theme Panel -> Mobile theme -> footer -> subfooter.

Thank you!

Hello,

I don’t know how this plugin works, I said where you can add the code for AMP.
You need to test it.

Thank you!

Have you tried to see that this issue is not caused by a plugin conflict?
Usually, this issue is caused by a plugin conflict, please do a test using the theme plugins, clear all cache and see if the problem persists.

Thank you!

Hello,

To have the automatic updates option, you had to have version 10.3.1 and from version 10.3.2 you could use this option -> https://tagdiv.com/introduction-to-newspaper-theme-automatic-updates/
Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ and do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make the tagDiv plugins are installed, like tagDiv Standard Pack, tagDiv Composer.

Thank you!

Hello,

Please provide more details about your issue.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Edit the template with the tagDiv Composer and make sure there is no offset. Let the field offset be empty with no space and no value! Read more about it here: https://forum.tagdiv.com/offset-feature/

Thank you!

Hello,

For me works well https://www.screencast.com/t/GJr99YXSD
Please provide a video with your steps.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Please let me know what element you have there.
Also, you can try to deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Hello,

The solution is this one with the cloud templates.
You can try to use the standard template if you want.

Thank you!

Hello,

Please check this video -> https://www.screencast.com/t/I2ii4klu if the settings are not the same, please check if you don’t have a plugin conflict.

Thank you!

Hello,

Can you please provide more details about your issue?

Thank you!

Hello,

You can change the image width on mobile -> https://i.imgur.com/KyZ1eOD.png but can’t do it with a scroll bar.

Thank you!

Hello,

Did you use a plugin to optimize the CSS and Js?

Thank you!

Hi,

Please let me know the version of the theme.

Thank you!

Hi,

If you disable the SiteGround Optimizer plugin the menu and search will work.

Thank you!

Hi,

Please let me know the subject of email to find you.

Thank you!

Hello,

Please ensure you have installed the tagdiv Composer and tagdiv Standard Pack plugin.

Thank you!

Hello,

I’m glad that you managed to solve it. ?

Have a great day!

Hello,

Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.

Thank you!

Hi,

Please do a full backup for the website and please get in touch with us via email at contact@tagdiv.com please provide wp-admin and cPanel access and also include this topic so we can identify you. We’ll check it as soon as possible.
Also, during the investigation, know we will disable the other non-tagDiv plugins.

Thank you

Hi,

You can try this plugin https://www.greengeeks.com/tutorials/popup-on-click-wordpress/
Please note: This plugin is not tested.

Thank you!

Hello,

No, tagdiv Composer is mentioned everywhere, which is our page builder, not WP BAKERY.

Thank you!

Hello,

You need to use a Single Post Template to be able to edit the post.

Thank you!

Hi,

Please disable the elementor https://i.imgur.com/gNRSeQ8.png

Thank you!

Hi,

Where on the page is WP Bakery? -> https://i.imgur.com/EunkZBd.png
I answered the plugin is in this path Newspaper-tf\code\other_plugins if you want to use it.

Thank you!