Hello,

You can use our option for reCaptcha, which is used for login and comments.
You can set the keys in Theme Panel -> Social/API -> https://i.imgur.com/kUwnw6m.png

Thank you!

Hi,

You can check this topic https://forum.tagdiv.com/topic/text-too-small-to-read-clickable-elements-too-close-together/ about a similar problem.

Thank you!

Hello,

You can’t change the limit for the standard header from Theme Panel. Please try to use a header template to edit it with tagdiv Composer -> https://forum.tagdiv.com/header-manager/

Thank you!

Hi,

Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Also, please check this guide about deny code https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ ->
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console https://imgur.com/bRYwbvE if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you

Hello,

Please provide more details about your issue. Did you have set a cpt https://i.imgur.com/j55UVXC.png? Also, I can’t access the website https://i.imgur.com/qUtDt1R.png
Yes, you can use it. Please check this guide -> https://forum.tagdiv.com/add-contact-form/

Thank you!

Hello,

Are you sure there is no other plugin for cache on the website or host? Did you enable this option for mobile cache -> https://i.imgur.com/e9oMnQm.png?

Thank you!

Hello,

Please edit with tagdiv Composer, select the row and change the margin-top with padding-top -> https://i.imgur.com/fhM1H5u.jpg
Also, for menu -> https://i.imgur.com/KVzjCEl.png -> https://i.imgur.com/9ImcQjd.png

Thank you!

Hello,

Did you use a plugin to optimize the css and js? Also, what plugin for the cache do you use?

Thank you!

Hello,

So, it was a plugin conflict.
I’m glad you solved it.

Thank you!

Hello,

Please provide more details about what type of ads you want to use, and where you have set the code.

Thank you!

Hi,

Please try to set again the code, and make sure that is saved.

Thank you!

Hello,

Please edit the logo with tagdiv Composer, select the logo and go into the tab SVG and delete the code.
Also, if you add logo image or logo text make sure that are set to show ->
https://imgur.com/ve11Fwt
Usually, the ads are set in the element AD BOX, and you can remove it, edit with tagDiv Composer, select the Ad box element and with right-click you can delete it => https://www.screencast.com/t/2GfCVx9BCAw7 or with drag & drop place it into the deleting red zone from the bottom right of the page

Thank you!

Hello,

Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
Also, please make sure there is no plugin conflict.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello,

Please edit with tagdiv Composer, select the element and change the header background https://i.imgur.com/ExE7wbe.png

Thank you!

Hello,

Did you made a code to select the category to set in the title? Normally, you set the title here https://i.imgur.com/4WWj9v6.png, it does not automatically take it according to the category.

Thank you!

Hello,

Please check this article https://www.websitebuilderinsider.com/how-do-i-change-select-option-text-in-woocommerce/

Thank you!

Hi,

Please do a full backup for the website and please get in touch with us via email at contact@tagdiv.com and please provide wp-admin and cPanel access and also include this topic so we can identify you. We’ll check it as soon as possible.
Also, during the investigation, know that we will disable the other non-tagDiv plugins.

Thank you

Hi,

Unfortunately, this implementation is custom work to do it compatible with our Opt-in Builder plugin.
If you want to use another newsletter you can try to set the code in column text or text with title => https://www.screencast.com/t/N6rPZvAa The shortcode/code is automatically saved.

Thank you!

Hello,

Unfortunately, there is no option to hide the featured image from a specific date.

Thank you!

Hello,

I think that I know what the problem is, please edit the cloud template with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.
If you don’t mean this please give me more details, and screenshots.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

Have you tried to see that a plugin conflict does not cause this issue?
Also, you can try to update the theme to the latest version 12.3.

Thank you!

Hi,

Did you set them to make it inline -> https://i.imgur.com/pEd7m0x.png ?

Thank you!

Hi,

Please do a full backup for the website and please get in touch with us via email at contact@tagdiv.com and please provide wp-admin and cPanel access and also include this topic so we can identify you. We’ll check it as soon as possible.
Also, during the investigation, know that we will disable the other non-tagDiv plugins.

Thank you

Hello,

Please provide screenshots from Newspaper -> Updates.

Thank you!

Hi,

Have you tried to see that a plugin conflict does not cause this issue?

Thank you!