Hi,

Ok, I will add this request.
Also, you can use the Global Colors option from Manager -> Global Colors -> https://i.imgur.com/PM6VoBL.png

Have a great day!

Hi,

Can you please contact us via email at contact@tagdiv.com and provide temporary wp-admin access to investigate and see if we can fix the problem?
Alos, the CDN access.

Thank you!

Hi,

So, you resolved it.
As I can see, the SiteGround plugin doesn’t have a separate cache for mobile.

Thank you!

Hi,

As I can see here, you have set the custom field for the first name; our plugin is specially designed to show only the email field.
So, if you want to have the same design, you need to use custom code css.

Thank you!

Hi,

If you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray
After clear the cache.

Thank you!

Hello,

They are bots, I don’t know precisely how they work, but I recommend using ReCaptcha.
For page speed please check this topic https://forum.tagdiv.com/topic/my-site-is-so-slow-after-installing-newspaper-theme/

Thank you!

Hello!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link, so I can help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
So, if you want to have those shortcodes displayed, you need to disable the mobile theme plugin.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ -> https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/ and choose what mobile version you want.
Also, for page speed please check this topic https://forum.tagdiv.com/topic/my-site-is-so-slow-after-installing-newspaper-theme/

Thank you!

Hello Ahmed,

Fine, and you?
Maybe the problem is caused that WordPress is not set RTL, those options are from Gutenberg, so it should work.
Do you have the same settings for both websites?

Thank you!

Hello,

I just checked, and the website is loading on mobile.
For the error please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
Also, please make sure there is no plugin conflict.

Thank you!

Hi,

I added this to our list.

Thank you!

Hi,

Can you please contact us via email at contact@tagdiv.com and provide temporary wp-admin access to investigate and see if we can fix the problem?

Thank you!

Hello,

You can use the Menu login and set here the custom pages https://i.imgur.com/U1qUO4A.png

Thank you!

Hello,

Unfortunately, the blocks don’t support combining different filter options.

Thank you!

Hello,

I’ve added the request to our improvement list.

Thank you!

Hi,

Did you add the code to add the first name to be required? Our plugin has a standard structure. If you want to check the code for newsletter, you can try to set the code in column text or text with title => https://www.screencast.com/t/N6rPZvAa The shortcode/code is automatically saved.

Thank you!

Hello,

Please edit with tagdiv Composer, select the CSS Code, and delete this section -> https://i.imgur.com/jQ1zrJ4.png

Thank you!

Hi,

Please set the wp-memory and the requirements like our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also, make sure that you are using SSL and you have a good bandwidth; the one from our server is 1GB/s, and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Also, you can check the console if you receive a message error.

Thank you!

Hi,

Is the problem still present after you log in to the website? If the issue has been resolved, you should double-check the cache plugin and CDN settings (if you are using).
Check to see if you’re using object cache.

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/assign-a-new-template-to-all-posts-retroactivel9y/
Also, please make sure that you don’t have a plugin conflict or object cache -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hi,

Please provide more details with screenshots.

Thank you!

Hello,

You can see your history color here -> https://i.imgur.com/264h5De.png
In the theme panel will not be implemented.

Thank you!

Hello,

The mobile theme does not accept shortcodes, so if you want this shortcode to be displayed in the post, you can disable it in the mobile theme for the respective post -> https://www.screencast.com/t/axXRJsWby

Thank you!

Hello,

Please try to use a revision of the template and page. Maybe you have set the margin too high. You can select a zone like this https://i.imgur.com/9GZTkkn.png

Thank you!

Hi,

In order to make them to look the same size, you’ll need to set an excerpt on title and post content like this -> https://i.imgur.com/o8UQm5B.png
Also, you can set the excerpt on words or letters from theme panel -> https://i.imgur.com/c7Q8ckX.png
Here is a similar topic -> https://forum.tagdiv.com/topic/flex-block-1-and-same-blocks-height/

Thank you!